NexGen Hearing: Courtenay

Welcome to the NexGen Clinics in the Comox Valley. We provide diagnostic hearing assessments, hearing aid evaluations, fittings, repairs for all makes and models. We also offer tinnitus solutions, counseling, and instruments.

I’m an audiologist with over 25 years of experience in the hearing industry. I am trained in fitting Bone Anchored Hearing Aids (BAHA) and Lyric as well as traditional hearing aids. My assistant Maria and I are passionate about meeting the communication needs of our clients. We listen to the clients’ needs and make the clients feel welcome. We always strive to provide unique hearing solutions for all our clients. Our clients are important to us and we are proud to deliver excellent service, care, and products.

With a full-time clinic in Courtenay and part-time clinic in Cumberland we are service providers for Veterans’ Affairs, Worksafe BC, and NIHB clients. Our Courtenay office has convenient parking in the back and is wheelchair accessible. You are sure to find your hearing needs met through the latest technology in hearing aids, accessories, and assistive listening devices. New hearing research has made the world of audiology very exciting.

Whether you are listening to the Snowbirds flying overhead or listening to your grandchildren laughing and playing at the Goose Spit, we want to help you hear your best!

Come join us for a cup of coffee or tea in our newly renovated office in Courtenay and let’s get your hearing better!

Hearing Health Day

NexGen Hearing at Courtenay Hearing clinic is offering FREE hearing screening tests- no appointment necessary. Walk-in and have your hearing tested!

Our Hearing Health Day occurs every month, on the third Thursday of the month- starting Thursday, April 16th from 12am - 4pm. For any questions please feel free to contact us.

Our Lease to Hear Program

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Our Lease to Hear Program gives you the opportunity to get the best device for the price that best suits you. Your lease package includes: free hearing test, free repairs, battery replacements & more!


325 B 11th St
Courtenay, BC, V9N 1S4
Tel: 250-871-2285
Fax: 250-871-2533
Hours: Monday-Friday 9:00 am - 5:00 pm
Lunches: 12:00 pm - 1:00 pm



More Location Pages:

Gabriola Island Audiologist

Kelowna Audiologist

All Locations


Susan Sinclair, M.A., Aud (C)

Registered Audiologist, Owner

Susan has been an audiologist for 27 years. She grew up in Vancouver, BC, where she received her Bachelor of Arts degree in Linguistics and French. Susan earned her Master of Arts degree in Audiology at Western Washington University in Bellingham, Washington.

Susan spent the first part of her career in northern British Columbia, working with both children and adults in a clinical setting, diagnosing and treating hearing losses. She has worked in hearing clinics in the Kootenays and on Vancouver Island for the past 16 years.

She is trained in fitting Bone Anchored Hearing Aids (BAHA) and Lyric as well as traditional hearing aids.

Susan is passionate about meeting the communication needs of her clients through the latest technology in hearing aids, accessories and assistive listening devices.

Maria Buckley
Customer Care Representative

Maria Buckley joined the Nexgen Hearing team as a CCR in Courtenay in February 2014. She has worked with the public in customer service for many years. Maria was born and raised in the Comox Valley and loves working alongside with Audiologist Sue Sinclair. Maria is hoping to become a Hearing Instrument Practitioner in the future. She believes in making sure everyone leaves laughing or smiling on their way out the door.

Maria’s interests are teaching dance, helping her husband in Rotary, having fun with her kids, making frames, walking, and spending time with family and friends.