NexGen Hearing

Burnaby Metrotown Clinic


NexGen Hearing Burnaby is our full service and full-time hearing aid clinic located in Crystal Mall, on the corner of Kingsway and Willingdon Avenue. It’s conveniently accessible from any direction, and it has ample parking spaces in its 4-storey underground parking. We have been serving clients in Burnaby from different ethnic groups for many years; clients can feel comfortable knowing that we can assist them in Filipino, Mandarin, Cantonese and Malay. We listen to our clients’ needs and provide them with the best professional advice and treatment options. We are delighted to be a part of this community!

Raymond Belmonte

Registered Hearing Instrument Practitioner

Raymond Belmonte is a Registered Hearing Instrument Practitioner of the College of Speech and Hearing Health Professionals of British Columbia. He had his certifications as a Hearing Instrument Specialist from the International Hearing Society in Michigan USA and as an Industrial Audiometric Technician from the British Columbia Institute of Technology.

Full Bio

Raymond has a wealth of experience in hearing health care. He graduated from the Faculty of Medicine and Surgery of the University of Santo Tomas in Manila and is a Philippine Board Certified Ear Nose Throat Surgeon who has over 15 years of experience practicing his specialty in the Philippines. In addition, he had his subspecialty training in otology at the Carolina Ear and Neuroscience Institute, Raleigh, North Carolina, USA and was the head of the Hearing and Dizziness Center of the University of Santo Tomas Hospital from 2012 to 2014. He was an officer of the Philippine Society of Otolaryngology Head and Neck Surgery from 2011 until 2014 in which year he served as the society’s Vice President. Aside from his professional career, Raymond is also a medical missionary with the Carolina Medical Missions Incorporated, a group of Filipino-American doctors and health care providers since 1994. The group renders free medical and surgical services to depressed areas in third world countries. He is passionate about hearing healthcare and delivering quality patient/client care through NexGen Hearing.

Jacqueline Su

Customer Care Representative

Jacqueline is a Customer Care Representative at Burnaby. Her greatest accomplishment so far was paying herself through university and obtained a Bachelor of Arts Degree in Psychology. After graduation, she decided to fulfill her high school dream and went on year-long vacation to travel around Asia. Besides traveling, she enjoys cooking, shopping and reading.


1698-4500 Kingsway
Burnaby, BC V5H 2A9

Phone: 604.434.6446 Fax: 604.434.6443
Hours: Monday-Friday 9:00 am – 5:00 pm
Closed: Monday-Friday 12:00 pm – 1:00 pm

Enjoy Free Parking

Too Small to Ignore

Invisible, unnoticeable or discreet? The choice is yours. Today’s hearing aids are so tiny that few will even notice that you’re wearing them, no-matter if they are placed behind your ear or in your ear canal. Try our 90 day free trial today!