NexGen Hearing

Salt Spring Hearing Clinic

 

NexGen Hearing Salt Spring is our full service and part-time hearing clinic operating by appointment only. We pride ourselves on offering the most exceptional care and service. We understand that strong relationships and trust are required of us by our clients and we embrace this. We encourage family members to take part in their loved one’s journey to better hearing. We are delighted to be a part of this vibrant community, and look forward to meeting you!

Selene Finlayson

Registered Hearing Instrument Practitioner

For most of her life Selene grew up around the hearing industry. Her father, Marke Hambley, started his first hearing clinic in Victoria in the early 1970’s, when she was a young child. Through the years growing up, she observed her father assist many people improve their quality of life through better hearing. He started to expand his business throughout Vancouver Island; hence “Island Hearing Services” began.

Full Bio

As a teenager she would work part time in the summer at his clinics helping with filing and some administration assistance. After being a stay-at-home mom, she decided to work full time at Island Hearing Services Sidney clinic as a Customer Service Representative at the front desk. She quickly realized her passion for the hearing industry, and desired to understand more about hearing loss and better hearing. When the timing was right, she accepted the first new Audiometric Technician role in the company, assisting the Audiologists and Hearing Instrument Practitioners with instruction to clients on how to use their hearing aids, as well as performing hearing screenings, earmold impressions for noise plugs and swim plugs, and developing community services. She became certified as an Audiologist’s Assistant through Nova Southeastern University, and completed the course from the International Institute for Hearing Instruments and Studies for Professionals in Hearing Health Sciences. The Audiometric Technician position became a key clinic support role within the company. As the program grew, a training facility was developed and Selene took on her next role as the Audiometric Technician Trainer/Coordinator. After the initial training, she would travel to clinics throughout the country to continue training, coaching and supporting the Aud Techs. Selene enjoyed the time spent with her co-workers helping them develop their skills, which in turn allowed her to develop her own skills. She continued on in this role for approximately 3 years. She then accepted her next role as the Regional Office Manager throughout part of Vancouver Island, helping train, improve and retain the highest standard of customer service within the Island Hearing Services clinics. Selene was always eager to complete her certification as a Hearing Instrument Practitioner and get back to clinical work – one on one with clients. She obtained her license as a Hearing Instrument Practitioner in 2009, after the 2 years as Regional Office Manager, and much encouragement for years from her father. So following many years of education and training she became a Registered Hearing Instrument Practitioner and worked in the Royal Oak Branch in Victoria. Selene is now on her next adventure starting a new retail hearing aid dispensing business with her father to continue their mission and vision, and the adventure goes on! A Message From Selene: I am married 27 years and am proud to say I have 2 children who have completed their Bachelor’s Degree at UVic and both very hard workers. My husband and I spend every weekend in the summer at our vacation site on Great Central Lake on Vancouver Island. My passion is boating, hiking, cycling, swimming and spending time with my family whenever possible. I often in the summer will be on the lake driving our boat while pulling my husband through our waterski course, riding his airchair or barefoot waterskiing…YES…I do have a daredevil for a husband! Life is never boring at our place. Our motto is “Never slow down, Never grow old!” (Although, I do like my quiet times when needed for sanity sake). My future plans are to one day take a few months and travel various parts of the world to learn about different cultures and history. As well, I strongly believe in helping others and would like to plan a trip to a 3rd world country to volunteer my time and educate people on hearing health & hearing loss and donate my time to fit hearing aids on less fortunate people.

Marke tried retirement for two years, but found his life without purpose, and returned to the work he loved; serving the hard of hearing by improving the quality of their lives through better hearing.

Marke re-entered the profession in 2012 through the acquisition of a 50% share in Mainland Hearing, partnering with a former franchisee, Dr. Amir Soltani, audiologist, and his VP of Operation with Island Hearing, Bob Liew, CA. Mainland Hearing has since grown to 13 locations in the Vancouver lower mainland.

Not content to stop there, Marke and Bob started another company NexGen Hearing, and partnered with Marke’s daughter Selene Finlayson, Registered Hearing Instrument Practitioner to open a clinic in the Oak Bay area of Victoria. In the last year, Marke and his team have added another 18 NexGen Hearing locations on Vancouver Island and the B.C. Interior. The NexGen/Mainland Group now has over 30 locations in B.C.

Kate Stuart

Registered Hearing Instrument Practitioner

Kate joined the NexGen Hearing team as a Customer Care Representative in November 2012 after spending time volunteering with Selene Finlayson in the first NexGen clinic. Kate qualified as a Hearing Instrument Practitioner in 2015 and is assisting at the NexGen clinics in Oak Bay and Fairfield, Victoria.

Full Bio

Kate has a degree in Kinesiology and a background working in the spinal health field. Kate loves working with people of all ages and helping them improve their health and quality of life. She is excited to be a part of a great team and is looking forward to continuing to learn and work in the hearing aid industry. During her free time, she enjoys running, indoor climbing, hiking, traveling and spending time with her family.

Location

Grace Point Square
1108-115 Fulford-Ganges Road
Salt Spring Island, BC V8K 2T9

Phone: 778.353.3012
Hours: By appointment only
Email: saltspring@nexgenhearing.com

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