NexGen Hearing: Port Alberni

NexGen Hearing (Parksville, Port Alberni) are full service hearing clinics, focusing on comprehensive hearing evaluations for those patients in need. We feel a fully informed patient will be able to make a comfortable decision on how to treat their hearing disability. The mission of our clinic is to be known as the “go to” place for hearing related information and advice. My personal mission is to educate the public that hearing loss is a medical issue, should be treated as such with regular checkups, reviews, etc.

Customer service is a passion with NexGen staff. We want to “WOW” our clients with exceptional service they won’t get elsewhere. I encourage patients not to be shy about voicing concerns, or complaints. The relationships we build with our patients are about trust and communication.

In Port Alberni, a large portion of hearing loss encountered is due to the resource industries which were once prevalent in the community. The community is very close knit and many of our target audience are involved with volunteering and service clubs.

Hearing Health Day

NexGen Hearing at Port Alberni Hearing clinic is offering FREE hearing screening tests- no appointment necessary. Walk-in and have your hearing tested!

Our Hearing Health Day occurs every month, on the first Monday of the month- starting June 1st, from 10am - 12pm. For any questions please feel free to contact us.

Our Lease to Hear Program

Lease to Hear 0515

Our Lease to Hear Program gives you the opportunity to get the best device for the price that best suits you. Your lease package includes: free hearing test, free repairs, battery replacements & more!


3831 9th Avenue
Port Alberni, BC V9Y 4T8
Tel: 778-421-0277
Fax: 778-421-0279
Hours: Monday-Friday 9:00 am - 5:00 pm
Lunches: 12:00 pm - 1:00 pm


More NexGen Locations:

Salt Spring Hearing Center

Sooke Hearing Center

Summerland Hearing Center

All Locations


John L. Charley, R.H.I.P.
Registered Hearing Instrument Practitioner & Owner

After a successful 17 year career in the Medical Equipment and Service industry, John changed his career path when he became licensed as a Hearing Instrument Practitioner in 1998.  After honing his skills in hearing rehabilitation in the Vancouver area, John and his wife, Sherry, moved to Vancouver Island settling in Qualicum Beach in 2005.

Nona Hamm
Customer Care Representative

I have been employed in the hearing industry for over ten years, starting with Island Hearing, later Connect Hearing, and now I am happy to be back working with John and Diane at NexGen Hearing – Port Alberni.

I enjoy the interaction with the clients and giving great customer service. I live on a small hobby farm with my husband, we have four children and five grandchildren with two more on the way.