Our Virtual Consultation gives you more control over your hearing care. Now you can enjoy a video conference with our Hearing Professionals from virtually anywhere!
Discuss the results of your hearing test, receive a follow up consultation, or learn more about the features and benefits of your new hearing aids.
Choose which application below that you would like to use for your Virtual Hearing Consultation.
To engage in a Virtual Consultation you must have a working microphone and video camera on your computer or mobile device. Additionally, you must have FaceTime or Skype installed on your device to use either of these applications.
To connect for your Virtual Consultation please follow the below instructions for the application you prefer:
- Click on the FaceTime icon
- Allow your device to open Facetime.app if you are asked
- Click the FaceTime phone icon on the virtual chat window that appears
- Click on the appear.in icon
- On the next page or tab, allow your Mic/Camera access
- Click on the "Knock" button and a representative will be with you shortly
Virtual Consultations are from 9:00 AM - 5:00 PM (M-F) PST
If you are having technical difficulties or have visited this page outside of normal consultation hours, you can fill out the below form to request your virtual consultation.