Virtual Hearing Consultation

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Virtual Hearing Consultation

 

How does A Virtual Hearing Consultation Work?

To engage in a Virtual Consultation you must have a working microphone and video camera on your computer or mobile device. Additionally, you must have FaceTime™ or Skype™ installed. 

Watch the video to find out how NexGen Hearing is using technology to facilitate improved hearing across British Columbia. It’s as easy as 1, 2, 3!

Enjoy a video conference with your
Hearing Professional
from virtually anywhere!

Discuss the results of your hearing test, receive a follow up consultation or an instructional tutorial.

Choose which application below that you would like to use for your Virtual Hearing Consultation.

Enjoy a video conference with your Hearing Professional from virtually anywhere!

Discuss the results of your hearing test, receive a follow up consultation or an instructional tutorial.

Choose which application below that you would like to use for your Virtual Hearing Consultation.

To begin your Free Virtual Hearing Consultation, please follow the instructions below and select the video application you prefer.

  1. Click on the FaceTime icon
  2. Allow your device to open Facetime.app if you are asked
  3. Click the FaceTime phone icon on the virtual chat window that appears
  1. Click on the Skype icon.
  2. You will be connected to the virtual consultation via Skype.
  3. If you do not already have Skype, download it here.

To begin your Free Virtual Hearing Consultation, please follow the instructions below and select the video application you prefer.

  1. Click on the FaceTime icon
  2. Allow your device to open Facetime.app if you are asked
  3. Click the FaceTime phone icon on the virtual chat window that appears
  1. Click on the Skype icon.
  2. You will be connected to the virtual consultation via Skype.
  3. If you do not already have Skype, download it here.

Request a Virtual Consultation

Virtual Consultations are from 9:00 AM – 5:00 PM (M – F) PST

If you are having technical difficulties or have visited this page outside of normal consultation hours, you can fill out the below form to request your virtual consultation.