COVID-19: How Does This Affect Our Clients?

Question Mark

Important Update 

For your safety, NexGen Hearing has temporarily closed all clinic locations for appointments and walk-ins – doing our part to flatten the curve. Do your part to keep your community healthy and safe and avoid all but essential activities.

Stay Connected at Home

Keep up with your hearing aid maintenance during this closure. If you require hearing aid supplies such as batteries or domes call your local clinic to arrange for delivery. Clinicians will be available for phone or remote consultations and remain committed to serving your hearing healthcare needs.

Further Information

We want to let our clients know that your health and safety, and that of our employees, is of the utmost importance to us, and we will continue to monitor the situation in our clinics, while taking all steps necessary to follow the Health Canada guidelines for the COVID-19 virus.

Please don’t hesitate to contact us for further information or support by directly calling your local clinic, toll-free at 1-877-606-6671, or by email at

Thank you and stay safe!