Hearing Aid Fittings and Post-Fitting Follow-Up
When you purchase a hearing device or set of hearing aids at one of our NexGen Hearing clinics in BC, it’s not a transactional thing that ends when your card is swiped. Rather, we look for long-term relationships with our hearing clientele. That starts with the hearing consultation and purchase and continues with the preliminary fitting, adjustment and post-fitting follow-ups for your hearing aids. We want to make sure that you are getting not only the best hearing aid technology but the right hearing aid for you – and one that fits you properly. When you are good to go with your comfortable and well-performing hearing aid, we are always here to support your hearing aid needs in the future.
Should you need hearing aid adjustment, hearing aid repair or a follow-up hearing check down the road, count on the friendly, caring experts at NexGen Hearing centres. To find out more, scroll down to find a NexGen Hearing clinic in BC near you, then book your appointment with one of our hearing specialists.
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FAQ – Frequently Asked Questions
How long does it take to get a new hearing aid or set of hearing devices?
The timeline can vary somewhat from one manufacturer of hearing aids to another, and it can also depend on current inventory and wait times, etc. When you are ready to make your hearing aid purchase, one of our NexGen Hearing specialists will advise the approximate timeline to get your hearing aid(s) as well as building in time for fitting and adjustment.
Does NexGen Hearing recommend one type of hearing aid over another?
When you visit the BC NexGen Hearing centre near you and speak with one of our hearing specialists, she or he will advise on the hearing aid or hearing devices that will work best for your specific hearing needs and goals. We stand by all the hearing aid manufacturers and brands offered at NexGen Hearing centres, but we don’t necessarily have a preference for one – it really depends on your situation and how we can best help you hear better.
What happens if my hearing aids don’t fit comfortably?
The hearing aid specialists at NexGen Hearing clinics in BC want you to feel comfortable and be happy about hearing the sounds of your world. When the hearing aid or hearing devices first come into the clinic from the manufacturer, we will meet with you for fitting and make adjustments as needed. Should you at any point feel less than comfortable with your hearing aid(s), don’t hesitate to get in touch with a NexGen Hearing clinician or hearing aid specialist so that we can help you get a better fit for your hearing device(s).
Can hearing aids be returned?
We have a 30-day return policy at NexGen Hearing clinics in BC. Ask your NexGen Hearing specialist about the details when making your hearing aid purchase or see our Return Policy page for more details on hearing aid returns.