Customer Care Representative

Part time: Surrey, BC

Medical Office experience? Prefer not to work full-time? We have the position just for you!

We are currently seeking a customer service-oriented and caring individual for a front desk coverage position for our Vancouver/Surrey area clinics. It is casual on call position.

Travel between clinics is required so your own vehicle is essential.

This opportunity is for you if you enjoy:

  • working in a fast-paced, customer-oriented environment;
  • a relationship-oriented role that allows you to offer ongoing, personalized customer service
  • being a member of a team of professionals dedicated to making a difference in clients’ lives.


  • Manage incoming calls and answer product inquiries

  • Collect and record patient information;

  • Maintain an organized schedule

  • Assemble and maintain patient files;

  • Compile reports and effectively use data entry system;

  • General office administration.


  • Well-organized, efficient, and able to effectively multi-task;

  • Proficient on the computer;

  • Previous hearing or healthcare clinic experience.

Join the NexGen Hearing Family

Submit your resume and cover letter explaining why this is the role for you.



Ready to join our Culture of Care at NexGen Hearing?

Apply online with your cover letter and resume, explaining why you feel that you are the right candidate for this opportunity. Or send your information to

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