NexGen Hearing

Chilliwack Hearing Clinic

 

The Chilliwack Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Chilliwack NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Chilliwack Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

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Andy Rolleman

RHIP

Hello and greetings from NexGen Hearing in beautiful Chilliwack, BC! My name is Andy Rolleman and I’ve had the pleasure of being a Hearing Instrument Practitioner for the past nine years. I have found bringing the gift of hearing to others to be one the greatest source of satisfaction I’ve ever experienced. You’ll know this when you visit me and my partner, Jacqueline, at our clinic.

Full Bio

I reside in Chilliwack, just five minutes from our clinic, and I enjoy many of the features of Chilliwack as I’m sure you do – Hiking Mount Cheam, golfing the various Chilliwack courses, and so on. My chief passion outside of the hearing health industry is theatre. I’ve been fortunate to perform in many productions and hope to be on stage again in Chilliwack soon. I look forward to meeting you in the very near future!

Jacqueline Lemay

Customer Care Representative

Jacqueline enjoys being adventurous and is passionate about living in Beautiful B.C. Being in the moment and discovering hidden treasures on the West Coast, hiking and cycling in Chilliwack, exploring and shopping in Vancouver, whale watching and sunsets on Vancouver Island, wineries and beaches in the Okanagan… and the hockey! There is no better place to live, work and play.

Full Bio

I am equally passionate about people and believe that everyone has a story. To me, life’s most beautiful and inspiring moments have come from listening, seeing and sharing other people’s journeys; from that I have experienced the greatest of life’s lessons. I am proud to call Chilliwack my home for 30 years. Working as a Customer Care Representative for NexGen Hearing Chilliwack allows me to give back to this incredible community and provide our patients with the gift of hearing, connection and friendship. For this, I am truly grateful.

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Frequently Asked Questions

How often should I have my hearing tested?

Hearing loss impacts everyone differently and can occur at any age and for a variety of reasons. Age-related hearing loss occurs due to changes in the structure of your inner ear although changes can also occur in your middle ear. As such, the National Campaign for Better Hearing recommends a baseline hearing test at 60 years of age, although a baseline hearing test is recommended to serve as a reference point at any age.

After your initial baseline hearing test, if you are 60 years or older, you should have your hearing tested on an annual basis. You can have your hearing tested for free at the Chilliwack Hearing Clinic. Schedule your free hearing test with us today.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in Chilliwack, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our Chilliwack audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

What are the best hearing aid brands?

Choosing the right hearing aid brand is very important to ensure your device is a reliable, effective, and safe. The best brand for you is often dependent on numerous factors relative to your specific situation. There is no one best brand of hearing aid as each case is different. That being said, choosing a well known and trusted brand within the medical community is a good path to take for peace of mind. NexGen Hearing partners with only the highest quality hearing aid manufacturers in the world. Resound, Phonak, and Oticon are only a few of our partners dedicated to providing you with the best hearing possible. Consult with one of our NexGen Hearing audiologists to find out which one works best for you.

How much do hearing aids cost?

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

How long do hearing aid batteries last?

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

  • Size 10: 3 – 7 days
  • Size 312: 3 – 10 days
  • Size 13: 6 – 14 days
  • Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your Chilliwack hearing aid practitioner for additional details.

Chilliwack Client Reviews

shirley mason
shirley mason
02:39 18 May 19
I went to Nexgen hearing over a year ago and was very satisfied with my hearing aids from the first day. Andy and Jacqueline are so helpful and always have time to see me.
Douglas Hewer
Douglas Hewer
20:53 08 Aug 18
Great place to have your hearing problems fixed.Andy and Jacqueline are the best. Great experience
cangirl313
cangirl313
22:43 10 Oct 17
Andy and Jacqueline went above and beyond to help my elderly neighbour get the right hearing aids that worked best for her. Yes, you may be able to get a one time pair of hearing aids cheaper at a big box store, but if they don't work you have wasted your money.
Dianna Ponting
Dianna Ponting
17:10 14 Aug 17
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Types of Hearing Loss

There are multiple types or levels of hearing loss that can include sensorineural, conductive and often times even a mix of these. A hearing test at Chilliwack Hearing Clinic can detect if you or your loved one are suffering from any hearing loss, and what the nature and degree of that loss might be. A hearing loss between 16-25 dB is considered minimal and is much the same as gently plugging your ears with your fingers. The next level, Mild Hearing Loss (26-40dB), can lead to missing the ends of words or not hearing shorter words at all. Even Mild loss can make it challenging to separate speech from background noise, and listening devices are advised. Moderate Hearing Loss (41-55 dB) can cause problems with phone conversations and result in a 50% decrease in the ability to understand speech from more than five feet away. This level of hearing loss can cause many to experience feelings of isolation and disconnection. If symptoms are more extreme than any of these, you could be suffering from Severe or perhaps Profound degrees of hearing loss, either of which can cause significant quality of life issues. In addition to all of the above, many individuals also experience High-frequency Hearing Loss (1500Hz-8000Hz). With this condition speech and most other sounds will seem loud enough, but speech will still not be clear and background noise will only make it worse. The most recent styles of hearing aids, including open fit and receiver-in-the-canal, are very good solutions for High-frequency loss. These designs enable the lower frequency sounds to enter the ear naturally, while amplifying and enhancing the higher frequency sounds, improving the clarity of speech significantly.

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