NexGen Hearing

Kelowna Mission Hearing Clinic


The Kelowna Mission clinic provides general audiology services such as diagnostic hearing tests, tinnitus assessments, and hearing aid fittings, amongst other services. We also provide specialized hearing aids which are not available at most hearing clinics such as bone anchored hearing aids BAHA) and Lyric hearing aids. Colin VanBergen works closely with local ear, nose and throat physicians when traditional hearing aids are no longer appropriate or beneficial.

Colin and Lisa have been serving the needs of the hearing impaired population in Kelowna for 24 combined years and have grown close to many of their patients.

Colin VanBergen

M.Sc. Aud, RAUD Registered Audiologist & Owner

Colin graduated from Trinity Western University in 1996 with a Bachelors of Arts degree and from UBC in 2000 with his Masters of Science degree in Audiology. Upon graduating he and his wife, Lisa, moved to the Kelowna area where he has been working as an audiologist. After working as an area manager for a national hearing company for the majority of his career, Colin decided to use his experience and expertise and open up his own hearing clinic with NexGen Hearing in 2013. Colin has always strived to offer his patients the best care possible and has offered not only traditional hearing solutions but non-traditional hearing devices as well. As a result Colin has been the only audiologist in the Okanagan Valley to fit patients with specialized bone anchored hearing aids (BAHA), as well as the first audiologist in the valley to be trained in the Lyric hearing aid.

Full Bio

Colin believes that it is important to promote the field of audiology and hearing awareness in the local community. This has led him to be a featured speaker for health seminars, various hearing impaired groups, senior’s groups, physicians, nursing students and fellow hearing professionals. He has also trained several hearing instrument practitioners and audiologists who are currently practicing in the Okanagan.Colin is passionate about improving the lives of those who desire to find a solution for their hearing difficulties. This is evident in the innovative hearing aid donation program which Colin has started in the Central Okanagan. This program ensures that all hearing impaired people, regardless of their financial situation, will be professionally fit with appropriate hearing aids at no cost to them whatsoever. Colin, Lisa, and their three children thoroughly enjoy all aspects of the Okanagan and particularly enjoy camping, swimming in Lake Okanagan, skiing at Big White and barbecues in the backyard.

Eva Shaeffler

Registered Hearing Instrument Practitioner

Gifted with the opportunity to live in Poland and Germany prior to coming to Canada in 1990, Eva is fluent in Polish and German in addition to the English language. She has been a part of the hearing health industry for the past 17 years, owning a hearing clinic in Edmonton and Calgary before moving to the beautiful Okanagan and joining the NexGen Hearing Team.

Full Bio

She graduated from the Hearing Aid Practitioner Program at the Grant McEwan University in Edmonton with a previous background in Computer Systems Technology. Eva embraced the variety of cultural offerings of the vibrant Okanagan Valley, including skiing, boating, as well as Latin and ballroom dancing. She continues to foster her passion for education, history and politics. Most importantly, she is a proud mother of a teenage boy and a newly married daughter. In the quest to always provide her clients with the best possible hearing solutions, she not only engages her experience and intellect, but also her whole heart.


202 – 436 Cedar Avenue
Kelowna, BC, V1Y 4X3

Phone: 250.763.2335 Fax: 250.763.2336
Hours: By appointment only

Enjoy Free Parking

Too Small to Ignore

Invisible, unnoticeable or discreet? The choice is yours. Today’s hearing aids are so tiny that few will even notice that you’re wearing them, no-matter if they are placed behind your ear or in your ear canal. Try our 90 day free trial today!