Our Promise

Our Promise

Service Promise Guarantee

Offer free hearing tests (screening) or online hearing tests

Greet you within one minute of entry

Repairs returned on time or they’re free

Clients seen within 10 minutes of scheduled appointment time or lunch on us

Answer the telephone within three rings

Free 21 day introductory hearing aid listening experience “Better Hearing Challenge” plus an additional 69 day trial, satisfaction guaranteed or 100% of money refunded (90 day trial).

Lifetime of complimentary clinic visits, service, and supplies:

Hearing aid accessory kit

Follow-up evaluations and assessments

Unlimited cleaning, reprogramming and adjustments

Communications counseling and advice as needed

Loaner instruments as available

Online hearing test and online consultations

year all-inclusive manufacturer’s warranty including repairs and 3 year all-inclusive loss and damage insurance.

years of batteries supplied with hearing aid purchase.

Lowest Price Guarantee

We offer the lowest price guarantee and much more. If you have seen a cheaper price elsewhere for the hearing aid(s) you want, come see one of our hearing consultants and we will give you our ‘Better Price Guaranteed’. We promise to match any valid competitor quote or advertised price on the same make and model of hearing instrument PLUS we will pay out 15% of the difference.