Have questions about your hearing aids?

Have questions about your hearing aids?

Select Your Hearing Aid Style

Start by selecting your hearing aid style, then explore our gallery of videos to review the most requested how-to demonstrations. If your questions have not been answered here, our hearing professionals would be happy to assist you during your next visit.

Behind the Ear (BTE) Hearing Aid: How-To’s

Turn your hearing aids on and off

How to change the battery

Tell your hearing aids apart

BTE hearing aid with retention line: Insert and remove

BTE hearing aid with custom mould: Insert and remove

Change the dome

Change the wax guard: Cerustop

Change the wax guard: ProWax Mini

Custom Hearing Aid: How-To’s

Turn your hearing aids on and off

Custom Hearing Aid: Battery Replacement

Custom Hearing Aid: Left versus Right

CIC Hearing Aid: Insert and remove

ITE Hearing Aid: Insert and remove

Change the wax guard: Cerustop

Change the wax guard: ProWax

Change the wax guard: SmartGuard