Testimonials

• "Gradually, subtly, the ringing in my right ear diminishes until it’s gone entirely. I find myself pawing at my left ear periodically, trying to clean away whatever deadens its ability to collect sounds..

  If there’s improvement, it’s undetectable. I can’t adjust to deafness in the ear. It makes me feel off-balanced and defenseless to my left. Blind even. My head keeps turning to the injured side, as my right ear tries to compensate for the wall of nothingness where yesterday there was a constant flow of information. The more time that passes, the less hopeful I am that this is an injury that will heal." -Suzanne Collins, The Hunger Games.
  
  

  The above passage, in which Katniss, the main character in the popular trilogy The Huger Games, described her hearing loss jumped out at me. Her concerns were my own. I felt obstructed, off-balanced and defenseless.

  
  

  Restaurant conversations and the quite voices of small children elude me. Routine athletic movements became frustratingly difficult to perform, and street noises – traffic, machinery, sirens etc. – were disorienting. When I finally pursued diagnostic and my suspicion – that I had diminished hearing in one of my ear – was confirmed, I was devastated. However, the friendly and the capable staff at NexGen Hearing alleviated my concerns about my ability to communicate effectively again. It was a relief to know that there was a straightforward solution; a small, almost undetectable device which would significantly improve my ability to fully participate in life.

  
  

  Selene at NexGen, was very supportive and reassuring throughout the process of testing and filling me for a hearing aid; she was thorough in her examination, empathetic with regards to my personal experience and a real confidence-booster throughout the trial period of working with and wearing the device.

  
  

  My quality of life has been restored, thanks to Selene and my new hearing aid. To anyone experiencing the frustration and confusion of hearing loss, I highly recommend Selene and her staff at NexGen Hearing.

  Carole Kruse

  See More

• My anxieties towards wearing a hearing aid were put at ease very easily with Selene's calm compassion and extensive experience.

  Exceptional service and experience has me coming back to Selene for my hearing aids. Selene's calm compassion and extensive knowledge put me right at ease from the very first appointment. From the test to selecting the devices, Selene is precise and professional - in my recent experience Selene offered a level of service that goes beyond the call of duty - a service and a comfort that has me committed to Selene as my hearing aid specialist for many years to come.

  Her knowledge on the various devises simplified my final decision - all the best on your new venture Selene.

  In addition to her outstanding services, her assistant Darlene, is a compliment to the service who always welcomes you with a smile.

  Zahir N. Mohamed

  See More

• Just a short note to thank you for the care I have received dealing with my hearing.

  You have always been ready to help me with any problem I have had and when fitting me out with new hearing aids you have always ensured that they were adjusted to my satisfaction. It is clear that I have selected the the best Hearing Instrument Practitioner.

  Alan Christie

  See More