British Columbia's Premier
Hearing Health Provider

I’m very happy with my experience at Guildford NexGen Hearing. My RHIP Oksana and CCR, Jaz were informative, helpful and patient despite dealing with several emails, information requests and phone calls from me. My specialist advised me to get hearing aids, but I was reluctant. Hoping for my hearing to return naturally I felt self-conscious about wearing a hearing aid at 32 yrs. I’m grateful I came in, the hearing aids helped me understand conversations again.

My husband suffered hearing loss and tinnitus for years. We were referred to NexGen Hearing in Coquitlam and I cannot thank them enough. First, they addressed the hearing loss, then they followed-up with the white noise to help the brain retrain the tinnitus. My husband only now realizes how much he was missing out on in life. To be able to hear properly and you’re your tinnitus diminish is life changing. I highly recommend this location of NexGen Hearing and their fantastic staff.

Before I came to you, I was unaware that I was losing my hearing, how profound the loss was, and how much it had affected my day-to-day life of work, family, friendships and relationships. Being able to hear again has been such a life changing experience. I feel so much more confident and am so happy. Thank you!

I was super happy with Lindsey and her staff-what excellent service! Getting a hearing aid was a bit emotional for me, given my young age, but she helped me through the entire process. Her approach was genuine and friendly, and it was obvious she was very knowledgeable. I was super happy with my hearing aid-having my hearing restored was life changing. I would highly recommend NexGen!

Many thanks to NexGen Hearing to bring back my hearing. I had experienced more difficulties at work missing out on people’s conversation and harder to carry out my duties. Now I can achieve and conquer my hearing difficulties, while happily socializing with friends and families. I will highly recommend their service to many others who are facing same problem.

The staff at NexGen have been top notch. They are kind, empathetic, and have worked with me every step. They take time to understand my non-typical situation and have worked with me regarding my hectic work schedule. I refer my friends and family here, knowing they will be taken care of and respected. Keep up the great work!

I am so happy to choose NexGen Hearing. They provide a great product and exceptional service. The staff are very knowledgeable and helpful, and do a great job following up with their customers.

I was very happy to have met Dr. Susan a few years ago, because she resolved my hearing problems by prescribing hearing aids. She is very personable and a specialist in her field. Thanks Dr. Susan for helping me hear better!

I am thoroughly thrilled with the personal attentive service provided by NexGen Hearing. I have a BC Guide Dog Puppy in Training that accidentally got a hold of my hearing aid and chomped on it. NexGen said no problem and sent the hearing aid away for repair and 10 days later, it was returned fully functional.

Being an allied profession, I looked for a registered audiologist to check my hearing and to the predicted fitting and adjustments to my hearing aids. I was very pleased with the thorough service I received. I would recommend NexGen Hearing to anyone.

My experience at NexGen Hearing in North Vancouver has led me to count for Amir Soltani and his staff among my friends. They are caring, considerate and skilled. My doctor of Audiology is extremely professional and painstaking, always seeking the perfect solution to my hearing needs. I get prompt and efficient service whatever is involved: equipment, treatment, parts and advice. I give thanks to all.

I was very impressed by there knowledge and professional quality on providing me with the hearing aids. They have made my life wonderful after years of hearing loss. I now hear sounds that were lost over the years and enjoy being able to hear conversation that were hard to understand. Thanks again to all the staff at North Vancouver NexGen Hearing and will recommend them in the future.

I was going to the doctors to find out why I couldn’t hear out of my left ear and was told they couldn’t do anything. I went to NexGen Hearing on advice from my husband and tried on hearing aids based on my hearing test. I was amazed how I could hear sounds so clearly that I had been missing for a long time. I would like to thank the staff for their professionalism, caring and understanding on the decision on my hearing aids and immensely appreciated.

I have nothing but the upmost respect for NexGen Hearing. Their courteous service and professionalism are second to none. Their number one priority is no doubt to my health and improving my overall hearing recovery. Kudo’s to Katie. She is the greatest and very professional towards her patients.

Gary was so nice and the place so friendly. I would recommend people to come to get their hearing tested.

I have had several hearing aids over the past 20 years, all unsuccessful. Following the examination, Marius recommended a bi-cross and hearing aid. I couldn’t be more pleased! My ability to hear sounds on both sides has been enhanced, and my kids are very happy that I am not constantly saying ‘what’. It’s so nice to work with very pleasant, honest and friendly folk like Marius and Wendy.

I was 47 years-old and my hearing loss was affecting my quality of life. When I committed to trying my hearing aids out, Marius Nothing with NexGen Hearing was the one who truly helped me in understanding the benefits and was always fine tuning my hearing aids to my comfort level. If I had met the team at NexGen Hearing earlier, I probably wouldn’t have had the severity of hearing loss I do today.

My experience at NexGen Hearing in Tsawwassen has been nothing short of first rate. The professional staff have consistently been there to help during the adjustment period to my new Oticon hearing aids. I will not hesitate to recommend NexGen Hearing anyone taking the fist steps to better hearing.

The service that I have received since October 2017 has been superb. Marius has handled my questions with patience and knowledge. Wendy has checked my hearing aids on occasion to ensure that I am taking care of them. Thank goodness they are there for me. It is so nice not to ask my family to repeat themselves all the time! I highly recommend NexGen Hearing in Tsawwassen.

After a friend gifted me hearing aids, NexGen Hearing staff provided a hearing test, programmed them and made the necessary adjustments to customize them for my needs free of charge. I volunteer with vulnerable girls in Uganda, and my work had become increasing difficult as my hearing deteriorated. I am so grateful to have my hearing restored so I can continue my services in the villages of Northern Uganda.

I went for years with hearing loss, but when it got to the point where my hearing loss was causing problems, I purchased them at NexGen Hearing. I was surprised at how efficiently they worked. I have nothing but praise for the staff. They are friendly and thoroughly accommodating. I have not had any problems but know if I do, I can count on them to fix them.

After watching a NexGen Hearing advertisement on TV, I made an appointment at the Fairfield NexGen Hearing the next day. The customer service I received from Tanis and Kate was excellent and I was made to feel right at home. Once the hearing tests, aid selection and adjustments are made, they are yours to try out. I just can’t believe what I have been missing out on. Thanks NexGen Hearing, I can hear again!

I would highly recommend NexGen Hearing for your hearing aid experiences. They were more than accommodating and made me feel comfortable. They were able to answer all of my concerns and questions in a knowledgeable manner. Their service is outstanding, and they have been than generous with their time. I am glad I chose NexGen Hearing for my hearing aid needs.

On a whim, I had a NexGen hearing assessment at a kiosk which was followed by a consultation that confirmed the serious situation I was experiencing. I did indeed need help with my hearing care. The staff understood both sides of the equation...the medical and the emotional...and offered the encouragement I needed.

Any time I have an opportunity to talk to someone about hearing aids, I always recommend they go to NexGen Hearing with a long list of WHY you are the best choice! Thank YOU both for your unbelievable service, support, and helping me in so many ways during the most challenging time in my life. I am so grateful and appreciative.

Thanks to NexGen Hearing I found hearing aids in my budget, which still provided the sound quality I needed. I found the staff to be very knowledgeable. They had the utmost patience with me during the decision making process. There was never any pressure. I loved being able to try the hearing aids before my purchase and found this very helpful to determine which hearing aids suited me the best.

For the first time in 20 years I can hear birds, rain hitting the roof and even the turn signals in my vehicle. I should have listened years ago when my family suggested I have my hearing checked, but like many, I was in denial. Imagine living your adult life constantly asking, “what did you say?” I now feel included in conversations rather than sitting on the sidelines.

Your kind, professional manner showed me how lucky I am. Some people can't be helped with their hearing loss. I have the opportunity to regain what I lost. I'm able to continue to work at the job I've had for 30 yrs without the stress of mishearing. I can hear the birds singing like never before!

Hearing loss is not unlike brakes on your car - not missed until you need them. It was that way for me. Now I constantly thank Island Hearing and especially Amy who shares my enthusiasm for an active life. In spite of my advancing years and with Amy’s ongoing support I have been able to continue to teach skiing, enjoy the mountains, our beautiful coastal waters and the pleasures of everyday life.

I have struggled with hearing loss for many years. This has always been a challenge for me. Last year, I received a call to inform me that I had been selected to receive a pair of donated hearing aids. This news brought me to tears! My life has changed so much for the better, I can’t imagine living without them!

I was experiencing high levels of background noise, control issues and problems with the remote feature on my hearing aids. After little success with 5 different Clinics I was ready to give up. Andy Rolleman was the first Practitioner to really listen to me and made the effort to understand what my problems were. He took a real interest, and committed to making my hearing aids perform properly. He resolved all my concerns with interest and enthusiasm.

With the gift of NexGen hearing aids in just a few short weeks I have a renewed self confidence, along with engaging conversation, encompassing my sense of humor, laughter, experiencing nature’s symphony, the world has completely opened up with all sorts of new possibilities for me “Hello world”.