After a friend gifted me hearing aids, NexGen Hearing staff provided a hearing test, programmed them and made the necessary adjustments to customize them for my needs free of charge. I volunteer with vulnerable girls in Uganda, and my work had become increasing difficult as my hearing deteriorated. I am so grateful to have my hearing restored so I can continue my services in the villages of Northern Uganda.

Salt Spring Island

I went for years with hearing loss, but when it got to the point where my hearing loss was causing problems, I purchased them at NexGen Hearing. I was surprised at how efficiently they worked. I have nothing but praise for the staff. They are friendly and thoroughly accommodating. I have not had any problems but know if I do, I can count on them to fix them.

Fairfield

After watching a NexGen Hearing advertisement on TV, I made an appointment at the Fairfield NexGen Hearing the next day. The customer service I received from Tanis and Kate was excellent and I was made to feel right at home. Once the hearing tests, aid selection and adjustments are made, they are yours to try out. I just can’t believe what I have been missing out on. Thanks NexGen Hearing, I can hear again!

Fairfield

I would highly recommend NexGen Hearing for your hearing aid experiences. They were more than accommodating and made me feel comfortable. They were able to answer all of my concerns and questions in a knowledgeable manner. Their service is outstanding, and they have been than generous with their time. I am glad I chose NexGen Hearing for my hearing aid needs.

West Kelowna

On a whim, I had a NexGen hearing assessment at a kiosk which was followed by a consultation that confirmed the serious situation I was experiencing. I did indeed need help with my hearing care. The staff understood both sides of the equation...the medical and the emotional...and offered the encouragement I needed.

White Rock

Any time I have an opportunity to talk to someone about hearing aids, I always recommend they go to NexGen Hearing with a long list of WHY you are the best choice! Thank YOU both for your unbelievable service, support, and helping me in so many ways during the most challenging time in my life. I am so grateful and appreciative.

Royal Oak

Thanks to NexGen Hearing I found hearing aids in my budget, which still provided the sound quality I needed. I found the staff to be very knowledgeable. They had the utmost patience with me during the decision making process. There was never any pressure. I loved being able to try the hearing aids before my purchase and found this very helpful to determine which hearing aids suited me the best.

Surrey City Centre

For the first time in 20 years I can hear birds, rain hitting the roof and even the turn signals in my vehicle. I should have listened years ago when my family suggested I have my hearing checked, but like many, I was in denial. Imagine living your adult life constantly asking, “what did you say?” I now feel included in conversations rather than sitting on the sidelines.

West Kelowna

Your kind, professional manner showed me how lucky I am. Some people can't be helped with their hearing loss. I have the opportunity to regain what I lost. I'm able to continue to work at the job I've had for 30 yrs without the stress of mishearing. I can hear the birds singing like never before!

Royal Oak

Hearing loss is not unlike brakes on your car - not missed until you need them. It was that way for me. Now I constantly thank Island Hearing and especially Amy who shares my enthusiasm for an active life. In spite of my advancing years and with Amy’s ongoing support I have been able to continue to teach skiing, enjoy the mountains, our beautiful coastal waters and the pleasures of everyday life.

Squamish

I have struggled with hearing loss for many years. This has always been a challenge for me. Last year, I received a call to inform me that I had been selected to receive a pair of donated hearing aids. This news brought me to tears! My life has changed so much for the better, I can’t imagine living without them!

West Kelowna

I was experiencing high levels of background noise, control issues and problems with the remote feature on my hearing aids. After little success with 5 different Clinics I was ready to give up. Andy Rolleman was the first Practitioner to really listen to me and made the effort to understand what my problems were. He took a real interest, and committed to making my hearing aids perform properly. He resolved all my concerns with interest and enthusiasm.

Chilliwack

With the gift of NexGen hearing aids in just a few short weeks I have a renewed self confidence, along with engaging conversation, encompassing my sense of humor, laughter, experiencing nature’s symphony, the world has completely opened up with all sorts of new possibilities for me “Hello world”.

Penticton