Armstrong Hearing Clinic
Armstrong is located amidst the dairy and farmlands of the Spallumcheen Valley, a name derived from the Shuswap language. I love the historic town center with heritage buildings, shady streets and huge fair grounds. Armstrong gives lots of options for shopping or just taking in the country vibes. Our clinic strives to give the best and most compassionate service they are able to provide. I love connecting with all of my clients and giving them honest and ethical service. I pride myself on being a great listener, finding out what their hearing needs are and providing for their hearing health.
REGISTERED HEARING INSTRUMENT PRACTITIONER & OWNER
Bea began her career in long-term care. She continued onto counselling after completing years of education and transitioning into her own counselling practice. Bea began working in the hearing industry in 2004 for Okanagan Hearing Clinic as an audiometric technician, she assisted Audiologists and Hearing Instrument Practitioners with instructing clients on how to use their hearing aids. She was also responsible for performing hearing screenings, ear mold impressions for noise protection and swim plugs, and she developed community services in Vernon.
Bea always had a passion of caring for people and realized her passion for the hearing industry and desired to understand more about hearing loss and improving the lives of people. She completed the Audiologist’s Assistant program through Nova South-Eastern University and then continued onto the International Institute for Hearing Instrument Studies for Professionals in Hearing Health Sciences in conjunction with Grant McEwan University in Edmonton. She was licensed and registered in 2008.After 2 years, Bea earned the National Board Certification in Hearing Instrument Sciences. She feels very blessed to have had a very successful first year in business as the owner of NexGen Hearing Clinic in Vernon, as well as serving the community of Lumby at the Bloom Wellness Centre.
Customer Care Representative
Customer service and helping others has been at the center of my job history. From volunteering as a summer camp counselor in my teens, serving customers at a Drug Store, doing a customer follow-up program at a car dealership in my twenties, having my own Interior Design/Finishing Trades business in my thirties, to being the Welcome Wagon Rep., for Armstrong in 2012-13.
I love having satisfied clients and delivering high quality service. My customers became my friends. I believe that the customer is the heart of the business and without the customer, the business dies. An unhealthy relationship with the customer results in an unhealthy business. So the heart must be treated with respect, care and concern. I love working for NexGen Hearing because of their strong core values and exceptional customer service. They have a passion for treating people with integrity. Working with Brietana is a joy and I enjoy the teamwork that we have. I grew up in Armstrong, got married and moved away for 25 years. In 2012 I moved back. I was looking for a job I can invest myself into. I am excited about working at NexGen Hearing and serving my home town.
Location7 – 3495 Pleasant Valley Road
Armstrong, BC V0E 1B0
Phone: 778.442.2000 Fax: 778.442.2001
Hours: Tuesday-Thursday 8:30 am – 4:30 pm
Closed: Tuesday-Thursday 12:00 pm – 1:00 pm
Enjoy Free Parking
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