NexGen Hearing

Cloverdale Hearing Clinic


The Cloverdale Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Cloverdale NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Cloverdale Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

90 day trial

Schedule a *Free Hearing Test 

*Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements. 

  • This field is for validation purposes and should be left unchanged.
Marius Nothling

Marius Nothling


With over twenty years experience in the hearing healthcare industry, Marius has amassed a wealth of practical experience and knowledge that has been instrumental in skillfully caring for his clients’ hearing care needs.

Full Bio

After completing his studies as an electrical engineer, Marius was drawn into the hearing healthcare industry as a hearing aid dispenser. Marius owned multiple hearing clinics as well as a hearing aid manufacturing laboratory in South Africa.

Marius emigrated to Canada in 2007 with his family and joined Island Hearing in Victoria as a hearing aid dispenser before opening his own hearing aid clinics. In 2014, BC Hearing Services joined the NexGen Hearing fold. At NexGen, Marius continues to fulfill his passion for helping provide solutions for those suffering with hearing loss.

Ingrid Stewart

Lisa LeClair

Customer Care Representative

Lisa Leclair was born and raised in Langley, BC. She has worked in the customer care service industry for over 25 years and brings over six years of experience and knowledge in the hearing health industry. Lisa takes great pride in the quality of care and service she provides to clients and enjoys making a difference in peoples lives.

Full Bio



Phone: Fax:


Enjoy Free Parking

Cloverdale hearing clinic

Frequently Asked Questions about Hearing Aids in Cloverdale

How do I maintain hearing aids?

Maintaining hearing aids is quite simple, your audiologist can give specific instructions for your specific hearing aid. Typically a maintenance kit will be recommended that will remove moisture and earwax, and any excess can be wiped away with a clean gentle cloth.

Regular cleaning is recommended, if you’re able to make it a part of your daily routine it’s possible to extend the life of hearing aid by years.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in Cloverdale, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our Cloverdale audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

Will a hearing aid restore my hearing to normal?

A hearing aid will make it easier to hear, but cannot restore the natural function of your ear. Your hearing will be vastly improved.

How long do hearing aids last?

Typically a hearing aid will last 5 to 6 years, and with proper maintenance can last much longer. Hearing aids can be repaired or tuned over time as well, talk to a NexGen audiologist for more information.

What style of hearing aid should I wear?

There are many factors that determine the style of hearing aid that’s right for you, including but not limited to factors such as your degree of hearing loss, size and shape of your ear and ear canal, and any special features that are required.

Your NexGen audiologist can recommend an appropriate style of hearing aid for you, get in touch today!

Cloverdale Client Reviews

06:36 25 Feb 20
Amazing customer service. All the staff are so polite and are quick to accommodate any and all requests. Even offering to mail extra parts to my father who lives in northern BC. I highly recommend their services.
ruth cameron
ruth cameron
01:32 10 May 19
Thanks to Ingrid and her receptionist for helping me get my mother 93 years old set up with her hearing aids. There were a few problems with mom and Ingrid very kindly and with great patients understood how to get mom set up. After misplacing her hearing aids many times . Ingrid came up with a very unique set up. Mom is very happy now and so am I. Thank you Ingrid.
Barbara Stewart
Barbara Stewart
18:43 12 Jul 18
I am so pleased with the the service from Marius. This is my first experience with hearing aids and I couldn't be happier. It's wonderful to hear properly again.
See All Reviews

Get Your Hearing Tested Today – It’s Easy and Painless!

As a clinician testing hearing daily and discussing the results with patients, I am struck by how many patients are oblivious to what they are missing in their surroundings due to hearing loss. One thing is clear to me, self-diagnosis is very unreliable when it comes to hearing loss.

The problem stems from the gradual development of hearing loss in most patients. The loss is so gradual that they don’t notice the change and their reduced hearing has simply become their “new normal”.

Compare this to patients who may develop a mild hearing loss in a short time frame, possibly due to a cold or allergies. I find they tend to rush in to the clinic, concerned and motivated to seek help because they are acutely aware of the effects of the change in their hearing.

At our Cloverdale hearing clinic in Surrey, we can simulate a hearing loss through speakers connected to our computers, which enables me and anyone else in the room to hear what it sounds like to hear “through the patient’s ears” as it were.

Even as a clinician who analyses patient audiograms daily and understands the effects of hearing loss, I am still a little astounded when I hear what the patients are putting up with – oblivious to how much they are missing.

The speech coming through the simulator, even for a very mild hearing loss, is so muffled and I am immediately aware of how much my concentration levels have to be engaged to catch the words. This is what these patients are experiencing all the time.

The cognitive load on the brain to compensate for these losses make it very tiring to hear. A real effort has to be made to hear. I can understand why so many patients start avoiding social situations or limit interacting with others, because it takes so much mental effort!

But that is the tragedy, they withdraw from many of the fun things in life. They miss all the subtle sounds in their environment, so much of the ‘flavor of life’ around them.

When it comes to more severe losses, rehabilitation with hearing aids normally requires more time to correct than for a person with a milder loss. If one considers that it has often taken many years for the hearing loss to develop and at the click of a button on my computer, I turn the new hearing aids on and all these “new sounds” come rushing in instantly, it could be overwhelming. What should be a pleasant experience can become unpleasant. A controlled introduction to all these new sounds is a critical part of the hearing aid fitting process and so follow up visits to your clinician is important for feedback and adjustments. Every patient adjusts at a different pace.

Meet Your Hearing Professional

Every Patient is Different

At the Nexgen Hearing Clinic in Surrey Cloverdale, we are passionate about creating a customized hearing experience for each and every patient. Your hearing is a complicated mechanism, far more intricate than most people realize. I continuously find that even though a patient may have a hearing loss similar to another patient, when it comes time to fit and program the hearing aids, the settings can vary significantly between patients for a number of technical and personal reasons.

In general, we have to start off at a low level and gradually increase the levels over weeks or months to allow the brain to acclimatize and become familiar with these “new sounds” again. Typically, the longer the patient has lived with an unaided hearing loss, the longer it takes to get the patient to their hearing prescription level.

Think of it this way, if you move to a new location on a busy street, at first the traffic noise grabs your attention and it may be annoying at first, but after a few months, you don’t notice the traffic noise anymore. This is called habituation and is similar to the process you go through when you first get hearing aids. Many sounds in your environment that you are unaware of now catch the brain’s attention.

The more you wear your hearing aids, the sooner your brain gets used to the new sounds around you and “filters out” the ones that are not important to you. Sounds that initially get your attention because of the sudden improvement in your hearing with hearing aids, now get pushed into the background freeing up more ‘brain power’ to focus on the conversations you want to hear instead. Now the brain controls what gets your attention and not your hearing loss!

The latest hearing aid technology helps with this process by automatically adjusting the hearing aid settings according to your environment and helping maintain a controlled hearing environment based on your hearing prescription. Ultimately, you hear with your brain and you still have to go through the habituation process. The level of technology in your hearing aids simply makes that process easier and ensures that your brain receives the maximum hearing information that your hearing mechanism is able to pass on to the brain.

The earlier your hearing loss is discovered and you start corrective action, the easier it is for your brain to adjust. Your hearing evaluation will normally give the clinician an indication of how much useful auditory information (mainly in the form of speech), is still being passed on to the brain for interpretation by your current hearing and how that improves with the assistance of hearing aids.

Selecting Your Hearing Aid

Just as hearing losses that are similar often require different adjustments, we see hearing losses that range from mild to profound losses. Some hearing losses are conductive which means there is a mechanical problem that may or may not be medically treatable or they can be sensorineural which relates to nerve damage which is normally not medically treatable. There are losses that are a combination of conductive and sensorineural as well as losses with added complications such as tinnitus and hyperacusis (higher than normal sensitivity to loud sounds) to name just a few.

These are just some of the factors that affect how a hearing aid is selected, fitted and adjusted for the patient. At the end of the day, patients are not all the same when it comes to their hearing loss, the environments they experience daily and their specific hearing requirements.

Pop In At Any Time

Our patients are welcome to pop in at any time from Monday to Friday between 9am to 5pm (we officially close from 12pm to 1pm for lunch) – but you may catch us there for clean and checks, concerns or minor repairs.

If adjustments with Marius are needed, you would need to make an appointment.

Locally Owned and Operated

The Cloverdale hearing clinic is locally owned and operated by Nexgen Hearing and Marius Nothling. We have a great team of dedicated professionals made up of Brenda Brumwell, Ingrid Stewart and Marius Nothling standing by to serve your hearing needs.

We prescribe and fit the latest hearing aids from all the major hearing aid manufacturers. We also provide repairs and servicing of all major hearing aid brands.

Our services include free hearing tests, audiology services as well as custom hearing protection products, sleeper molds and alternative listening devices for the local Cloverdale, Langley and greater Surrey areas.

Our clinic is strategically placed close to the Langley and Surrey border with easy ground level access, free parking and convenient low traffic congestion access from Langley and Cloverdale.

Following a hearing evaluation, or at any time that you experience a change in your hearing health, if any medical intervention is required, you will be referred to your family doctor with a report and test results for further investigation. We work with local physicians and Otologists to provide the best hearing care available.

We would encourage you to take the first steps towards better hearing and book a free hearing test with no obligation at our Surrey hearing aid clinic in Cloverdale which also serves as a Langley hearing clinic with full audiology services.

Types of Hearing Loss

There are multiple types or levels of hearing loss that can include sensorineural, conductive and often times even a mix of these. A hearing test at Cloverdale Hearing Clinic can detect if you or your loved one are suffering from any hearing loss, and what the nature and degree of that loss might be. A hearing loss between 16-25 dB is considered minimal and is much the same as gently plugging your ears with your fingers. The next level, Mild Hearing Loss (26-40dB), can lead to missing the ends of words or not hearing shorter words at all. Even Mild loss can make it challenging to separate speech from background noise, and listening devices are advised. Moderate Hearing Loss (41-55 dB) can cause problems with phone conversations and result in a 50% decrease in the ability to understand speech from more than five feet away. This level of hearing loss can cause many to experience feelings of isolation and disconnection. If symptoms are more extreme than any of these, you could be suffering from Severe or perhaps Profound degrees of hearing loss, either of which can cause significant quality of life issues.

In addition to all of the above, many individuals also experience High-frequency Hearing Loss (1500Hz-8000Hz). With this condition speech and most other sounds will seem loud enough, but speech will still not be clear and background noise will only make it worse. The most recent styles of hearing aids, including open fit and receiver-in-the-canal, are very good solutions for High-frequency loss. These designs enable the lower frequency sounds to enter the ear naturally, while amplifying and enhancing the higher frequency sounds, improving the clarity of speech significantly.