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NexGen Hearing

Cloverdale Hearing Clinic

 

The Cloverdale Hearing Clinic is our full service and full-time hearing center located on the South East corner of 64th Ave and 184th Street. We pride ourselves on providing our clients in Cloverdale hearing aids, exceptional service, and care at every level of your journey to the best possible hearing. Cloverdale audiologists understand that strong relationships and trust are required of us by our clients and we embrace this. We encourage family members to take part in their loved one’s journey to better hearing. We at Cloverdale Hearing Clinic are delighted to be a part of this vibrant community, and look forward to meeting you!

Marius Nothling

RHIP

With over twenty years experience in the hearing healthcare industry, Marius has amassed a wealth of practical experience and knowledge that has been instrumental in skillfully caring for his clients’ hearing care needs.

Full Bio

After completing his studies as an electrical engineer, Marius was drawn into the hearing healthcare industry as a hearing aid dispenser. Marius owned multiple hearing clinics as well as a hearing aid manufacturing laboratory in South Africa.

Marius emigrated to Canada in 2007 with his family and joined Island Hearing in Victoria as a hearing aid dispenser before opening his own hearing aid clinics. In 2014, BC Hearing Services joined the NexGen Hearing fold. At NexGen, Marius continues to fulfill his passion for helping provide solutions for those suffering with hearing loss.

Brenda Brumwell

RHIP

Originally from Toronto, Brenda has been a Registered Hearing  Practitioner in BC since 2009.  It was her sincere desire to make a difference in the lives of those with hearing difficulties that lead her to this career. 

Full Bio

She combines various skills from previous professions to bring a sincerity of placing the patients needs front and centre.  Connecting with and listening to people fuels this passion.

Outside of the clinic, Brenda has many varied interests including outdoor activities, being involved in classical music, learning from lifelong travel and staying connected with family and friends.

Ingrid Stewart

Customer Care Representative

Ingrid joined NexGen Hearing in June 2018. She brings with her over 5 years experience as a Customer Care Representative in the hearing health industry.

Full Bio

She is extremely excited to be part of such a great team! Ingrid is passionate about providing the very best care and service to every client who walks through the door, and she has a great deal of empathy for those affected by hearing loss.

When not in the clinic, Ingrid loves to spend time with her husband, family, friends and also getting out and about in this beautiful Province we live in!

Location

#105 – 18408 64th Ave
Surrey, BC V3S 1E9

Phone: 604-372-3344 Fax: 604-372-3390
Hours: Monday-Friday 9:00 am – 5:00 pm
Closed: Monday-Friday 12:00 pm – 1:00 pm
Email: cloverdale@nexgenhearing.com

Enjoy Free Parking

Too Small to Ignore

Invisible, unnoticeable or discreet? The choice is yours. Today’s hearing aids are so tiny that few will even notice that you’re wearing them, no-matter if they are placed behind your ear or in your ear canal. Try our 90 day free trial today!

Get Your Hearing Tested Today – It’s Easy and Painless!

 

doctor and couple - mobileAs a clinician testing hearing daily and discussing the results with patients, I am struck by how many patients are oblivious to what they are missing in their surroundings due to hearing loss. One thing is clear to me, self-diagnosis is very unreliable when it comes to hearing loss.

The problem stems from the gradual development of hearing loss in most patients. The loss is so gradual that they don’t notice the change and their reduced hearing has simply become their “new normal”.

Compare this to patients who may develop a mild hearing loss in a short time frame, possibly due to a cold or allergies. I find they tend to rush in to the clinic, concerned and motivated to seek help because they are acutely aware of the effects of the change in their hearing.

At our Cloverdale hearing clinic in Surrey, we can simulate a hearing loss through speakers connected to our computers, which enables me and anyone else in the room to hear what it sounds like to hear “through the patient’s ears” as it were.

Even as a clinician who analyses patient audiograms daily and understands the effects of hearing loss, I am still a little astounded when I hear what the patients are putting up with – oblivious to how much they are missing.

The speech coming through the simulator, even for a very mild hearing loss, is so muffled and I am immediately aware of how much my concentration levels have to be engaged to catch the words. This is what these patients are experiencing all the time.

The cognitive load on the brain to compensate for these losses make it very tiring to hear. A real effort has to be made to hear. I can understand why so many patients start avoiding social situations or limit interacting with others, because it takes so much mental effort!

But that is the tragedy, they withdraw from many of the fun things in life. They miss all the subtle sounds in their environment, so much of the ‘flavor of life’ around them.

When it comes to more severe losses, rehabilitation with hearing aids normally requires more time to correct than for a person with a milder loss. If one considers that it has often taken many years for the hearing loss to develop and at the click of a button on my computer, I turn the new hearing aids on and all these “new sounds” come rushing in instantly, it could be overwhelming. What should be a pleasant experience can become unpleasant. A controlled introduction to all these new sounds is a critical part of the hearing aid fitting process and so follow up visits to your clinician is important for feedback and adjustments. Every patient adjusts at a different pace.

 

 

Every Patient is Different

At the Nexgen Hearing Clinic in Surrey Cloverdale, we are passionate about creating a customized hearing experience for each and every patient. Your hearing is a complicated mechanism, far more intricate than most people realize. I continuously find that even though a patient may have a hearing loss similar to another patient, when it comes time to fit and program the hearing aids, the settings can vary significantly between patients for a number of technical and personal reasons.

In general, we have to start off at a low level and gradually increase the levels over weeks or months to allow the brain to acclimatize and become familiar with these “new sounds” again. Typically, the longer the patient has lived with an unaided hearing loss, the longer it takes to get the patient to their hearing prescription level.

Think of it this way, if you move to a new location on a busy street, at first the traffic noise grabs your attention and it may be annoying at first, but after a few months, you don’t notice the traffic noise anymore. This is called habituation and is similar to the process you go through when you first get hearing aids. Many sounds in your environment that you are unaware of now catch the brain’s attention.

The more you wear your hearing aids, the sooner your brain gets used to the new sounds around you and “filters out” the ones that are not important to you. Sounds that initially get your attention because of the sudden improvement in your hearing with hearing aids, now get pushed into the background freeing up more ‘brain power’ to focus on the conversations you want to hear instead. Now the brain controls what gets your attention and not your hearing loss!

The latest hearing aid technology helps with this process by automatically adjusting the hearing aid settings according to your environment and helping maintain a controlled hearing environment based on your hearing prescription. Ultimately, you hear with your brain and you still have to go through the habituation process. The level of technology in your hearing aids simply makes that process easier and ensures that your brain receives the maximum hearing information that your hearing mechanism is able to pass on to the brain.

The earlier your hearing loss is discovered and you start corrective action, the easier it is for your brain to adjust. Your hearing evaluation will normally give the clinician an indication of how much useful auditory information (mainly in the form of speech), is still being passed on to the brain for interpretation by your current hearing and how that improves with the assistance of hearing aids.

Selecting Your Hearing Aid

Just as hearing losses that are similar often require different adjustments, we see hearing losses that range from mild to profound losses. Some hearing losses are conductive which means there is a mechanical problem that may or may not be medically treatable or they can be sensorineural which relates to nerve damage which is normally not medically treatable. There are losses that are a combination of conductive and sensorineural as well as losses with added complications such as tinnitus and hyperacusis (higher than normal sensitivity to loud sounds) to name just a few.

These are just some of the factors that affect how a hearing aid is selected, fitted and adjusted for the patient. At the end of the day, patients are not all the same when it comes to their hearing loss, the environments they experience daily and their specific hearing requirements.

Pop In At Any Time

Our patients are welcome to pop in at any time from Monday to Friday between 9am to 5pm (we officially close from 12pm to 1pm for lunch) – but you may catch us there for clean and checks, concerns or minor repairs.

If adjustments with Marius are needed, you would need to make an appointment.

Locally Owned and Operated

The Cloverdale hearing clinic is locally owned and operated by Nexgen Hearing and Marius Nothling. We have a great team of dedicated professionals made up of Brenda Brumwell, Ingrid Stewart and Marius Nothling standing by to serve your hearing needs.

We prescribe and fit the latest hearing aids from all the major hearing aid manufacturers. We also provide repairs and servicing of all major hearing aid brands.

Our services include free hearing tests, audiology services as well as custom hearing protection products, sleeper molds and alternative listening devices for the local Cloverdale, Langley and greater Surrey areas.

Our clinic is strategically placed close to the Langley and Surrey border with easy ground level access, free parking and convenient low traffic congestion access from Langley and Cloverdale.

Following a hearing evaluation, or at any time that you experience a change in your hearing health, if any medical intervention is required, you will be referred to your family doctor with a report and test results for further investigation. We work with local physicians and Otologists to provide the best hearing care available.

We would encourage you to take the first steps towards better hearing and book a free hearing test with no obligation at our Surrey hearing aid clinic in Cloverdale which also serves as a Langley hearing clinic with full audiology services.