Cloverdale Hearing Clinic
The Cloverdale Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Cloverdale NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Cloverdale Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!
Schedule a *Free Hearing Test
*Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.
With over twenty years experience in the hearing healthcare industry, Marius has amassed a wealth of practical experience and knowledge that has been instrumental in skillfully caring for his clients’ hearing care needs.
After completing his studies as an electrical engineer, Marius was drawn into the hearing healthcare industry as a hearing aid dispenser. Marius owned multiple hearing clinics as well as a hearing aid manufacturing laboratory in South Africa.
Marius emigrated to Canada in 2007 with his family and joined Island Hearing in Victoria as a hearing aid dispenser before opening his own hearing aid clinics. In 2014, BC Hearing Services joined the NexGen Hearing fold. At NexGen, Marius continues to fulfill his passion for helping provide solutions for those suffering with hearing loss.
Jess Rainey completed his training as an audiologist at Portland State University, in Portland, Oregon, in 2001. He has always been fascinated by how people learn to attach meaning to sounds, and how these sounds allow us to communicate with one another as social beings. As a result, Jess understands that he is not just testing and making recommendations for hearing difficulties, but rather he is providing a service to help improve the lives of individuals within a social world.
During the course of his audiology studies, Jess completed his practicum training at the Veterans Affairs Medical Center Hospital in Portland. Jess began his professional life as an audiologist with a posting as a Public Health Audiologist for the Northwest Region of Northern Health, based in Terrace, British Columbia, where he provided service to patients of all ages. He supported the local Ear Nose and Throat Physician with audiometric evaluations, liaised with Child Development Centres for infants and younger children, and he had a strong working relationship with the Teachers for the Deaf and Hard of Hearing. To help make audiology services more accessible, Jess travelled across the region on a frequent basis, holding clinics at various medical facilities. He worked with local stakeholders in Prince Rupert, to see that a second audiology clinic was constructed for the region. Jess also became a member of the working group for the BC Early Hearing Program’s diagnostic protocol, to ensure that the protocol allowed for follow-up of equally high quality, as in the more urbanized regions of the province.
From Terrace, Jess subsequently obtained a posting at Surrey Memorial Hospital Audiology. During his time there, he occupied the Department Head position on an interim basis. In consultation with the manager responsible, the audiology programs at Surrey Memorial and Abbotsford Regional Hospitals were amalgamated into a two-site unified service. During his tenure at the two hospitals, Jess was invited to chair a working group to define qualifications necessary for audiologists to be certified for vestibular evaluation and management, within the newly created college governing audiology, the College of Speech and Hearing Health Professionals of British Columbia.
Prior to joining NexGen Hearing, Jess was an audiologist for the Government of Yukon Hearing Services. After returning to the lower mainland in 2019, Jess is pleased to have joined the NexGen Hearing team in Cloverdale. He looks forward to meeting and helping you with all of your hearing health needs!
Customer Care Representative
Ingrid joined NexGen Hearing in June 2018. She brings with her over 5 years experience as a Customer Care Representative in the hearing health industry.
She is extremely excited to be part of such a great team! Ingrid is passionate about providing the very best care and service to every client who walks through the door, and she has a great deal of empathy for those affected by hearing loss.
When not in the clinic, Ingrid loves to spend time with her husband, family, friends and also getting out and about in this beautiful Province we live in!
Frequently Asked Questions
How often should I have my hearing tested?
Hearing loss impacts everyone differently and can occur at any age and for a variety of reasons. Age-related hearing loss occurs due to changes in the structure of your inner ear although changes can also occur in your middle ear. As such, the National Campaign for Better Hearing recommends a baseline hearing test at 60 years of age, although a baseline hearing test is recommended to serve as a reference point at any age.
After your initial baseline hearing test, if you are 60 years or older, you should have your hearing tested on an annual basis. You can have your hearing tested for free at the Cloverdale Hearing Clinic. Schedule your free hearing test with us today.
How do I know if I need a hearing aid?
Here, at the NexGen Hearing Center in Cloverdale, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.
Our Cloverdale audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.
What are the best hearing aid brands?
Choosing the right hearing aid brand is very important to ensure your device is a reliable, effective, and safe. The best brand for you is often dependent on numerous factors relative to your specific situation. There is no one best brand of hearing aid as each case is different. That being said, choosing a well known and trusted brand within the medical community is a good path to take for peace of mind. NexGen Hearing partners with only the highest quality hearing aid manufacturers in the world. Resound, Phonak, and Oticon are only a few of our partners dedicated to providing you with the best hearing possible. Consult with one of our NexGen Hearing audiologists to find out which one works best for you.
How much do hearing aids cost?
Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.
How long do hearing aid batteries last?
The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:
- Size 10: 3 – 7 days
- Size 312: 3 – 10 days
- Size 13: 6 – 14 days
- Size 675: 9 – 20 days
If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your Cloverdale hearing aid practitioner for additional details.
Cloverdale Client Reviews
Get Your Hearing Tested Today – It’s Easy and Painless!
As a clinician testing hearing daily and discussing the results with patients, I am struck by how many patients are oblivious to what they are missing in their surroundings due to hearing loss. One thing is clear to me, self-diagnosis is very unreliable when it comes to hearing loss.
The problem stems from the gradual development of hearing loss in most patients. The loss is so gradual that they don’t notice the change and their reduced hearing has simply become their “new normal”.
Compare this to patients who may develop a mild hearing loss in a short time frame, possibly due to a cold or allergies. I find they tend to rush in to the clinic, concerned and motivated to seek help because they are acutely aware of the effects of the change in their hearing.
At our Cloverdale hearing clinic in Surrey, we can simulate a hearing loss through speakers connected to our computers, which enables me and anyone else in the room to hear what it sounds like to hear “through the patient’s ears” as it were.
Even as a clinician who analyses patient audiograms daily and understands the effects of hearing loss, I am still a little astounded when I hear what the patients are putting up with – oblivious to how much they are missing.
The speech coming through the simulator, even for a very mild hearing loss, is so muffled and I am immediately aware of how much my concentration levels have to be engaged to catch the words. This is what these patients are experiencing all the time.
The cognitive load on the brain to compensate for these losses make it very tiring to hear. A real effort has to be made to hear. I can understand why so many patients start avoiding social situations or limit interacting with others, because it takes so much mental effort!
But that is the tragedy, they withdraw from many of the fun things in life. They miss all the subtle sounds in their environment, so much of the ‘flavor of life’ around them.
When it comes to more severe losses, rehabilitation with hearing aids normally requires more time to correct than for a person with a milder loss. If one considers that it has often taken many years for the hearing loss to develop and at the click of a button on my computer, I turn the new hearing aids on and all these “new sounds” come rushing in instantly, it could be overwhelming. What should be a pleasant experience can become unpleasant. A controlled introduction to all these new sounds is a critical part of the hearing aid fitting process and so follow up visits to your clinician is important for feedback and adjustments. Every patient adjusts at a different pace.
Meet Your Hearing Professional
Every Patient is Different
At the Nexgen Hearing Clinic in Surrey Cloverdale, we are passionate about creating a customized hearing experience for each and every patient. Your hearing is a complicated mechanism, far more intricate than most people realize. I continuously find that even though a patient may have a hearing loss similar to another patient, when it comes time to fit and program the hearing aids, the settings can vary significantly between patients for a number of technical and personal reasons.
In general, we have to start off at a low level and gradually increase the levels over weeks or months to allow the brain to acclimatize and become familiar with these “new sounds” again. Typically, the longer the patient has lived with an unaided hearing loss, the longer it takes to get the patient to their hearing prescription level.
Think of it this way, if you move to a new location on a busy street, at first the traffic noise grabs your attention and it may be annoying at first, but after a few months, you don’t notice the traffic noise anymore. This is called habituation and is similar to the process you go through when you first get hearing aids. Many sounds in your environment that you are unaware of now catch the brain’s attention.
The more you wear your hearing aids, the sooner your brain gets used to the new sounds around you and “filters out” the ones that are not important to you. Sounds that initially get your attention because of the sudden improvement in your hearing with hearing aids, now get pushed into the background freeing up more ‘brain power’ to focus on the conversations you want to hear instead. Now the brain controls what gets your attention and not your hearing loss!
The latest hearing aid technology helps with this process by automatically adjusting the hearing aid settings according to your environment and helping maintain a controlled hearing environment based on your hearing prescription. Ultimately, you hear with your brain and you still have to go through the habituation process. The level of technology in your hearing aids simply makes that process easier and ensures that your brain receives the maximum hearing information that your hearing mechanism is able to pass on to the brain.
The earlier your hearing loss is discovered and you start corrective action, the easier it is for your brain to adjust. Your hearing evaluation will normally give the clinician an indication of how much useful auditory information (mainly in the form of speech), is still being passed on to the brain for interpretation by your current hearing and how that improves with the assistance of hearing aids.
Selecting Your Hearing Aid
Just as hearing losses that are similar often require different adjustments, we see hearing losses that range from mild to profound losses. Some hearing losses are conductive which means there is a mechanical problem that may or may not be medically treatable or they can be sensorineural which relates to nerve damage which is normally not medically treatable. There are losses that are a combination of conductive and sensorineural as well as losses with added complications such as tinnitus and hyperacusis (higher than normal sensitivity to loud sounds) to name just a few.
These are just some of the factors that affect how a hearing aid is selected, fitted and adjusted for the patient. At the end of the day, patients are not all the same when it comes to their hearing loss, the environments they experience daily and their specific hearing requirements.
Pop In At Any Time
Our patients are welcome to pop in at any time from Monday to Friday between 9am to 5pm (we officially close from 12pm to 1pm for lunch) – but you may catch us there for clean and checks, concerns or minor repairs.
If adjustments with Marius are needed, you would need to make an appointment.
Locally Owned and Operated
The Cloverdale hearing clinic is locally owned and operated by Nexgen Hearing and Marius Nothling. We have a great team of dedicated professionals made up of Brenda Brumwell, Ingrid Stewart and Marius Nothling standing by to serve your hearing needs.
We prescribe and fit the latest hearing aids from all the major hearing aid manufacturers. We also provide repairs and servicing of all major hearing aid brands.
Our services include free hearing tests, audiology services as well as custom hearing protection products, sleeper molds and alternative listening devices for the local Cloverdale, Langley and greater Surrey areas.
Our clinic is strategically placed close to the Langley and Surrey border with easy ground level access, free parking and convenient low traffic congestion access from Langley and Cloverdale.
Following a hearing evaluation, or at any time that you experience a change in your hearing health, if any medical intervention is required, you will be referred to your family doctor with a report and test results for further investigation. We work with local physicians and Otologists to provide the best hearing care available.
We would encourage you to take the first steps towards better hearing and book a free hearing test with no obligation at our Surrey hearing aid clinic in Cloverdale which also serves as a Langley hearing clinic with full audiology services.
Types of Hearing Loss
There are multiple types or levels of hearing loss that can include sensorineural, conductive and often times even a mix of these. A hearing test at Cloverdale Hearing Clinic can detect if you or your loved one are suffering from any hearing loss, and what the nature and degree of that loss might be. A hearing loss between 16-25 dB is considered minimal and is much the same as gently plugging your ears with your fingers. The next level, Mild Hearing Loss (26-40dB), can lead to missing the ends of words or not hearing shorter words at all. Even Mild loss can make it challenging to separate speech from background noise, and listening devices are advised. Moderate Hearing Loss (41-55 dB) can cause problems with phone conversations and result in a 50% decrease in the ability to understand speech from more than five feet away. This level of hearing loss can cause many to experience feelings of isolation and disconnection. If symptoms are more extreme than any of these, you could be suffering from Severe or perhaps Profound degrees of hearing loss, either of which can cause significant quality of life issues.
In addition to all of the above, many individuals also experience High-frequency Hearing Loss (1500Hz-8000Hz). With this condition speech and most other sounds will seem loud enough, but speech will still not be clear and background noise will only make it worse. The most recent styles of hearing aids, including open fit and receiver-in-the-canal, are very good solutions for High-frequency loss. These designs enable the lower frequency sounds to enter the ear naturally, while amplifying and enhancing the higher frequency sounds, improving the clarity of speech significantly.