NexGen Hearing

Courtenay Hearing Clinic


Welcome to the NexGen Clinics in the Comox Valley. We provide diagnostic hearing assessments, hearing aid evaluations, fittings, repairs for all makes and models. We also offer tinnitus solutions and counseling. With a full-time clinic in Courtenay and part-time clinic in Cumberland, we are service providers for Veterans’ Affairs, WorkSafe BC, and NIHB clients. Our Courtenay office has convenient parking in the back and is wheelchair accessible. You are sure to find your hearing needs met through the latest technology in hearing aids, accessories, and assistive listening devices. New hearing research has made the world of audiology very exciting.

Susan Sinclair

M.A., Aud (C) Registered Audiologist, Owner

Susan has been an audiologist for 27 years. She grew up in Vancouver, BC, where she received her Bachelor of Arts degree in Linguistics and French. Susan earned her Master of Arts degree in Audiology at Western Washington University in Bellingham, Washington. Susan spent the first part of her career in northern British Columbia, working with both children and adults in a clinical setting, diagnosing and treating hearing losses. 

Full Bio

She has worked in hearing clinics in the Kootenays and on Vancouver Island for the past 16 years. She is trained in fitting Bone Anchored Hearing Aids (BAHA) and Lyric as well as traditional hearing aids. Susan is passionate about meeting the communication needs of her clients through the latest technology in hearing aids, accessories and assistive listening devices.

Maria Buckley

Customer Care Representative

Maria Buckley joined the Nexgen Hearing team as a CCR in Courtenay in February 2014. She has worked with the public in customer service for many years. Maria was born and raised in the Comox Valley and loves working alongside with Audiologist Sue Sinclair.

Full Bio
Maria is hoping to become a Hearing Instrument Practitioner in the future. She believes in making sure everyone leaves laughing or smiling on their way out the door. Maria’s interests are teaching dance, helping her husband in Rotary, having fun with her kids, making frames, walking, and spending time with family and friends.


325 B 11th St
Courtenay, BC, V9N 1S4

Phone: 250.871.2285 Fax: 250.871.2533
Hours: Monday-Friday 9:00 am – 5:00 pm
Closed: Monday-Friday 12:00 pm – 1:00 pm

Enjoy Free Parking

Free Hearing Test Options

Free Clinic Hearing Test

Our Registered Audiologists & Hearing Aid Practitioners are trained to offer comprehensive hearing evaluations, hearing aid consultations, and fittings.

Online Hearing Screening

Enjoy our complimentary online hearing screening test. Our Online Hearing test is designed to determine if a professional consultation might benefit you.

Virtual Hearing Consultation

Consult with a hearing professional virtually, in the privacy of your home. We offer two different video conferencing options for your consultation.

Client Reviews

They could hear me
Gerry Bishop
Gerry Bishop
16:21 12 Jan 17
Ja B
Ja B
18:11 05 Apr 18