NexGen Hearing
Nanaimo North Clinic

  • Schedule a *Free Hearing Test

    *Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.

NEXGEN HEARING
Nanaimo North Hearing Clinic

The Nanaimo North Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Nanaimo North NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level of professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Nanaimo North Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

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Other Hearing Device Styles to Explore

RITE: Receiver In The Ear

These hearing aids are suitable for mild to severe hearing loss, with a wide range of power options available, transmitting sound to the ear via a coated wire to a receiver (speaker) in the canal. These hearing aids are equipped with directional microphones, giving them “good” to “excellent” performance rating in moderate to high background noise situations. Bluetooth commonly available.

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ITC: In The Canal

While these excellent hearing aids do have a few variations, there’s no mistaking their superior performance and sound amplification qualities. ITE or In-the-Ear hearing aids are a custom fit on the outside of the ear, while ITC (In the Canal) hearing aids are composed of a light plastic shell within the ear canal. Both ITC and ITE hearing aids are low profile, though ITC is the smaller and lower profile.

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IIC: Invisible In Canal

Invisible in the Canal or IIC hearing aids are a great option for many people who suffer mild to moderate hearing loss. IIC hearing aids give you a custom fit deeper in the ear canal, with a sleek, discreet profile that is not visible to others. If you have concerns about the ‘appearance’ and ‘perception’ of wearing a hearing aid, IIC is an effective solution. IIC hearing aids provide efficient sound.

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See All The Types of Hearing Aids We Offer

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Meet Your Local Hearing Professionals

Sarah Simmons

Christopher Carman

RHIP

Chris has been involved in the hearing industry since 2002. He began in this industry while living in Victoria and in 2004 he graduated from Grant MacEwan College with a diploma in the Hearing Aid Practitioner Program. Shortly after he moved to Nanaimo to manage a hearing aid clinic and has been providing better hearing services in the Nanaimo area ever since. Chris is born and raised on Vancouver Island, and is delighted to be continuing his hearing services as an owner with NexGen Hearing Nanaimo, and Gabriola Island.

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Sarah Simmons

Brannan Janaszak

RHIP

Brannan comes to NexGen Hearing after several years of practicing as a Hearing Instrument Practitioner in the Nanaimo area. A Vancouver Island native, Brannan has a background in education, earning her Bachelor of Arts and Bachelor of Education at Vancouver Island University in 2002. Outside of work, Brannan enjoys dragon boating on a local women’s team, gardening and spending time with her husband and two young boys. Excited to join the NexGen team, she looks forward to providing excellent hearing healthcare.

Our Services

Free Hearing Test

If you have concerns about hearing loss, the best firststep you can take is to get a hearing test. At NexGen Hearing, BC’s leader in hearing health, we provide free hearing checks. Our hearing tests include several measurements to assess type of hearing loss as well as the degree of severity. One of our BC-registered audiologists or clinicians will go through the test results with you, addressing (or ruling out) medically treatable causes of hearing loss as well as the rest of the findings with regard to the nature and extent of your hearing loss. They will also discuss hearing aids with you, including which style hearing aid would best suit your hearing loss and goals. (*exclusions exist, please check with us)
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Hearing Aid Consultation

If you believe you are starting to experience hearing loss or degradation, we can help. For many people, hearing aids are a great way to correct untreated hearing loss and get back to a high quality of life. Whether you currently use hearing aids or have never had a hearing test, the expert audiologists at NexGen Hearing are here to guide you. We will meet with you, give you a free no-obligation hearing check and discuss your options. If it is determined that you need hearing aids, we will help you choose the most suitable option for your hearing loss, hearing goals, and budget. Book your free, no-obligation hearing check and hearing aid consultation at the NexGen Hearing today!
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Hearing Aid Service & Repair

Even if you take good care of your hearing aids, odds are every now and again you will need to get them serviced and repaired. Let the expert audiologists and technicians at NexGen Hearing take care of your hearing aid repairs. In many cases, hearing aid repairs are covered by manufacturer warranty and come at no cost to you. In the event your hearing aids are no longer covered by a warranty, we will provide an up front estimate before we begin any work. If you believe your hearing aids need repair or servicing, book an appointment at your nearest NexGen Hearing clinic. We will discuss your hearing aid repair options and get them back to like new.
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See All The Services Offered At NexGen Hearing

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What Causes Hearing Loss?

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Frequently Asked Questions About Hearing Aids in Nanaimo North

How do I maintain my hearing aid(s)?
Maintaining hearing aids is quite simple. Your audiologist at NexGen can give specific instructions for your specific hearing aid. Typically, a maintenance kit will be recommended that will remove moisture and earwax, and any excess can be wiped away with a clean gentle cloth.

Regular cleaning is highly recommended. If you’re able to make hearing aid cleaning a part of your daily routine, it’s possible to extend the life of hearing aid by years.

Like any other investment, hearing aids well do better over time with a little TLC, something that goes a long way.

Is financing available for hearing aids?
Some hearing devices are not fully covered by all insurances, so it is important to find a professional that can offer you a finance program that allows you to hear now, and pay for the device on a weekly or monthly basis.

NexGen Hearing is one of the first hearing aid retailers to offer a leasing program, and we’re delighted to provide a complete range of hearing aid styles and technology levels within this program.

We also offer in-house financing options, so make sure to discuss this with your clinician if you are interested in this program.

How do I control my hearing aid(s)?
The control features and options for hearing aids vary depending on size, brand, model and more.
There are different methods to control your hearing aid. One modern method is through your smart phone. Hearing aids with Bluetooth can connect to any Bluetooth compatible device such as phones, computers and more.

Larger hearing aids, though not invisible or especially low-profile, have distinct advantages for certain people. These hearing aids are more easily controlled, especially people who struggle with dexterity (elderly people appreciate these hearing aid models).

Talk to your NexGen Audiologist for more information on Bluetooth compatible hearing aids, or larger hearing aids for easier controls.

How do I maintain my hearing aid(s)?
Maintaining hearing aids is quite simple. Your audiologist at NexGen can give specific instructions for your specific hearing aid. Typically, a maintenance kit will be recommended that will remove moisture and earwax, and any excess can be wiped away with a clean gentle cloth.

Regular cleaning is highly recommended. If you’re able to make hearing aid cleaning a part of your daily routine, it’s possible to extend the life of hearing aid by years.

Like any other investment, hearing aids well do better over time with a little TLC, something that goes a long way.

What kind of support will I receive after the hearing aid purchase?
Once you have made your hearing aid purchase, be assured that your support will not end. NexGen Hearing will continue to assist you through the following services:

  • Follow-up evaluations and assessments
  • Unlimited cleaning, re-programming and adjustments
  • Loaner hearing aids if we need to send yours out for repair (as available)
  • Online support videos to help you use your new hearing aids
  • Communications counseling and advice as needed, to make your transition as smooth as possible

Nanaimo North Client Reviews

Eddi
Eddi
02:25 21 Apr 21
Monday April 19, 2021I was fortunate to secure a hearing test with Next Gen, Longwood Station upon first contact.It was my first hearing test in decades.I arrived at the office and was greeted with Covid protocol.Brannen explained the procedure in depth when I expressed my nervousness.She gently walked me through all the apparatus and was most patient.I was a tad claustrophobic with a procedure but Brannen's calm demeanor helped me through it..Questions and answers to your satisfaction, took place ending the hearing test.I would highly recommend Next Gen, should you need to book a hearing test.You will be treated with the utmost care and professionalism from beginning to end.Thank-you again to staff member and Brannen at Next Gen, Longwood Station.In appreciation,Mrs.Eddi PalsgraafNanaimo, B.C.
Hike-the-island. Bates
Hike-the-island. Bates
11:32 05 Apr 21
I drive for a local retirement home and take several clients here. The staff are kind and patient.
Cheryl L. Swanson
Cheryl L. Swanson
00:49 13 Feb 21
Both ladies provided awesome service.
Susan P. Little
Susan P. Little
19:39 07 Jul 19
I have nothing but good things to say about NexGen Hearing! I took my mother to the South Nanaimo location where she received top notch care from both Chris and Brannan, and her hearings aids have helped her so much. I was so impressed I attended the Nanaimo North location to have Chris test my hearing. I have been completely deaf in one ear since age 4 so I was delighted to learn there are appropriate hearing aids for me as well, which are a huge help to me. Next, my husband, who suffers from industrial related deafness, then had his hearing tested by Chris at the North Nanaimo location, and he also has had excellent service. Chris facilitated his WorkSafe application, which was approved. He loves his hearing aids and how they are connected to his iPhone as well. The service at NexGen is excellent, professional and efficient, given with kindness and care. The offices are clean and pleasant, and the staff in both locations are helpful and efficient. I give five stars without hesitation, to both Nanaimo NexGen locations.
Carol English
Carol English
22:40 10 Apr 19
I can’t say enough good things about this business.I have had my hearing aids going on 5 years now and I have to admit I was a little skeptical at first because I heard so many negative comments from people who have worn hearing aids.Let me tell you,my experience was brilliant.Chris took so much time with me explaining my hearing loss and what my options were.They stand behind their work and as a former business owner,that is Golden.I recently had the pleasure of seeing Brannan and she treated me with the same care as Chris.Candace always greets you with a smiling face and will do her utmost to get you the earliest appt time and you can pop in and she will clean your aids without an appointment.These 3 individuals go out of their way to treat you with professionalism and care and I highly recommend NexGen Hearing Nanaimo North.Carol English
Nathan Drew
Nathan Drew
00:00 04 Apr 19
I can't remember when I first went in for a hearing test. All the ladies were friendly, my appointment time was met (neither one of us was late). I was told about all the testing they would be doing, and they answered every question I had quickly.However when I suddenly lost hearing in my right ear with a more then mildly irritating ring, they saw me that day. Put fear (FEAR) into my little deaf heart and sent me to the Emergency Room. Saved most of my hearing.They have gotten 5 Stars a couple times from me, well deserved.
Frank Dalziel
Frank Dalziel
16:20 26 Mar 19
Highly recommend NexGen Audiologists and staff. They made my hearing aid journey easy for me to deal with. I’ve dealt with Chris, Brannen, and Mia. All are wonderful to deal with.
Karen Ronningen
Karen Ronningen
19:47 16 Oct 18
Recently I was sent to an ENT for hearing problems I was experiencing. As a direct result I was given a hearing test performed by Chris Carman. I found him to be very well informed. He explained the results to me and made my hearing loss make sense Upon delivery of my new hearing aids he was most informative on the use and care of my aids. I had forgot how many sounds I had lost! Thank you Chris for giving me my hearing back..I can now hear the birds singing in the morning and music is so much fuller now. I recommend Nexgen North Nanaimo and Chris Carman and his wonderful staff.
Andrea Gillis
Andrea Gillis
19:08 16 Apr 18
I scheduled a hearing appointment for a job application through the website link and promptly received confirmation for the day and time. The testing was quick and easy, and Chris was great to work with!
Lynn haley
Lynn haley
21:36 23 Mar 18
Personally I was very impressed with the quality of the skill and professionalism of the staff. As a result, I brought my parents to Chris And they were equally pleased. There is an integrity displayed in the service that is somewhat lacking in our consumer / sales society. Thank you
Nexgen Hearing
Nexgen Hearing
17:43 22 Aug 17
After an unsatisfactory five years wearing hearing appliances from another company, I found Chris Carman at NexGen about three years ago.Chris fitted me with "ears" that really worked and made a big difference in my life. They still were not perfect and having learned about the new Oticon OPN 1, I decided to buy a set, finding that they definitely improved my hearing. They are still in the process of being tweaked, which Chris is more than happy to do at any time. I find that Chris is very pleasant and always prepared to make adjustments and to experiment. I have referred several friends to him and will continue to do so. His new clinic at Longwood makes it even easier for me to visit, I am very happy with NexGen. T. Rickard
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