NexGen Hearing

North Vancouver Hearing Clinic

The North Vancouver Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at North Vancouver NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At North Vancouver Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

Schedule a *Free Hearing Test

*Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.

Dr. Amir Soltani

Au.D., RAUD, RHIP

Dr. Soltani received his doctoral degree from The Arizona School of Health Sciences in Phoenix Arizona, and The A.T.STILL Osteopathic Medicine University in Kirksville, Missouri. Prior to this, he earned his Master of Science degree in Audiology from Tehran Medical Science University.

Full Bio

Dr. Soltani is certified by the American Speech-Language-Hearing Association as well as The Canadian Association of Speech-Language Pathologists and Audiologists (CASLPA), BCASLPA, and is a member of The Academy of Doctors of Audiology. He is also a clinical instructor at The University of British Columbia. Dr. Soltani’s clinical interests include hearing instrument fitting and counseling, diagnostic audiology, electro-physiological assessment, vestibular assessment, and central auditory processing evaluations.

Katie Daroogheh

M.Aud., RAUD, RHIP

Katie earned her Masters of Audiology (M. Aud) from University of Queensland in Brisbane, Australia. She has a passion in helping her patients improve their communication status and quality of life.

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Katie takes pride in making close relationships with her patients in order to identify their hearing needs so that she can help them rejoin the world of hearing again.

Fiona McGrane

Audiometric Technician

Fiona joined the North Vancouver team in May 2015 as a Customer Care Representative after deciding to embark on a new adventure, relocating from Kildare, Ireland. In Ireland, she worked as a team at the Dublin hospital and enjoyed helping others. She became an Audiometric Technician in June 2016 and hopes to use her extensive work experience to continue to grow within NexGen Hearing. In her spare time, she enjoys being outdoors, hiking, camping and skiing in the winter!

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Free Parking – Behind the Building

Frequently Asked Questions About Hearing Aids in North Vancouver

How often should I have my hearing tested?

Hearing loss impacts everyone differently and can occur at any age and for a variety of reasons. Age-related hearing loss occurs due to changes in the structure of your inner ear although changes can also occur in your middle ear. As such, the National Campaign for Better Hearing recommends a baseline hearing test at 60 years of age, although a baseline hearing test is recommended to serve as a reference point at any age.

After your initial baseline hearing test, if you are 60 years or older, you should have your hearing tested on an annual basis. You can have your hearing tested for free at the North Vancouver Hearing Clinic. Schedule your free hearing test with us today.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in North Vancouver, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our North Vancouver audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

Is there an adjustment period for hearing aids?

Initially hearing sounds at a normal volume again after an extended period of untreated hearing loss can cause sounds to seem loud at first. Your brain will quickly adjust however and the initial shock will fade as you continue to use the devices. Your audiologist can give you more information specific to your case.

How long do hearing aids last?

Typically a hearing aid will last 5 to 6 years, and with proper maintenance can last much longer. Hearing aids can be repaired or tuned over time as well, talk to a NexGen Hearing audiologist for more information.

How long do hearing aid batteries last?

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

Size 10: 3 – 7 days
Size 312: 3 – 10 days
Size 13: 6 – 14 days
Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your North Vancouver hearing aid practitioner for additional details.

North Vancouver Client Reviews

NexGen Hearing

4.9

steve whan

00:14 13 Feb 20

You don't know how bad your hearing had become until you take off your hearing aids at night and the whole world goes quiet. Thanks NexGen for helping me hear again.

Mohsen Hajihassan

17:52 12 Nov 19

5 years ago I got my hearing aids from them. My life has been much different from the past in terms of communication and enjoyments and generally speaking , way improved quality of life. Special thanks to Dr. Amir Soltani for his excellent expertise , his non stop support and for his friendly personality . He made all these possible for me.Thanks to their great staffs including the front desk for their warm reception and unbelievable customer service. I recommend this place.

Kathleen Tapping

18:04 17 Aug 19

My experience at the North Vancouver NexGen was excellent. Everyone was exceptional from the receptionists to Audiologist Katie. From explaining my hearing loss to helping me adjust to living with hearing aids now was seamless. I would highly recommend going to NexGen if you are in any doubt of your hearing.

Yvonne Green

01:30 28 Jun 19

Being in an allied profession, I looked for a registered Audiologist to do my hearing testing and hearing aid fitting. Katie Daroogheh and her staff did a thorough job with the testing, fitting and training on the use of the aids. They made the experience very pleasant and personable. I would highly recommend them.

Scott Brown

08:06 13 Jun 19

Very friendly ladies in this office. As soon as you walk in the door you are offered a tea or coffee. They make you feel comfortable and at home the moment you arrive. Very well ran business.

Edel Gaffney

15:25 02 May 19

Hello I just want to say a big thank you for looking after my mum, you were so patient and kind with us. The girls on the desk are lovely and Katie is great I would highly recommend them

Jenny Lee

16:39 01 May 19

I had a wonderful experience with NexGen. I was very nervous having my hearing tested but this soon diminished as soon as i entered the clinic. The Irish girls on the front desk were a breathe of fresh air and so friendly. Katie was so helpful and informative when going through my results. I would highly recommend.

David Foster

01:13 01 May 19

I have had hearing aids for some years now, but have not been happy withthem lately. So on seeing an ad for NexGen Hearing I thoughtI I would try and improve my hearing by consulting them.I was astounded at the high level of customer service initially and then overwhelmed by the expertise and competence of the very qualified audiologists and supporting staff.I have never been treated with such compassion, thoughtfulness, and knowledgeable recommendations, because I was listened to, and my problems were understood and I received advice and information, which made me feel that everyone was interested in solving my hearing problems.I can't say enough about the expertise of Anna for her testing and explanations and of course the wonderful input and advice I received from Katie Daroogheh.David Foster

Fiona Downey

19:23 03 Apr 19

One of the best decisions I have ever made for myself was to finally have my hearing checked. I couldn’t have chosen a better place to go than NexGen. The staff are friendly and professional and Katie is the best. Not only has my hearing improved but I’m hearing things I haven’t heard for a very long time, including just how loud I was. What I learned was how detrimental it was to not do something about my hearing. The money I spent for my hearing aids has been the best investment I could have made for myself.

Kyla Kean

20:10 18 Mar 19

Great friendly service! I was debating purchasing a pillow alarm that vibrates but was a little hesitant as I was not 100% decided on it yet. They let me test it out first to ensure I would be happy with it. Katie is great! Very kind and helpful.

Arne Carlson

02:07 23 Jun 18

I do not write reviews on the internet, this is my first. I’m doing this because I want people walking in the door of NexGen to know the kindness of the staff, their understanding, and their sensitivity to distress. I was made to feel comfortable.

David Marlatt

19:56 18 Jun 18

Very helpful Katie used her knowledge to help me find a way to be able to get the possibility of hearing well again even after several rejections thank you

Miranda V

19:11 16 May 18

Had a fantastic experience here this morning. The staff was really friendly and efficient. I needed to bring my 1 year old son with me and they were so helpful with getting my hearing test done with him on hand. The service was above and beyond - would highly recommend.

Morteza Aghili

16:30 28 Apr 18

They had promotion of free test , it was really free ... 🙂

Keith Rispin

06:53 03 Feb 18

I HEAR it is a really great business. All kidding aside, they take really good care of you and your hearing.

Erin Baker

13:11 02 Jan 18

Really nice helpful staff Katie is the best?

Rob Sun

17:55 18 Dec 17

Friendly and professional service

Heather Peacock

15:42 04 Sep 16

We've all seen those videos of people, often children, who are hearing for the first time. My hearing was no where near that bad. I teach and played in a band for many years and my hearing had deteriorated over the years. I'm a bit vain, I pay a lot for my haircuts and my glasses are trendy so hearing aids did not quite fit the "look". However, I was tired of not hearing students and my family kept telling me I was talking too loud. Work safe tested my hearing and suggested I see my doctor with a delightful little card of my hearing numbers. The hearing teacher I work with recommended Nexgen. My experience with them has been phenomenal! Dr. Soltani made the whole process easy and exciting. When I first put my hearing aids in I realized how loud I had been talking as I blasted myself. Dr. Soltani sent me outside to listen to the street sounds. I heard sounds I haven't heard in years. It took a couple of weeks for my brain to reprogram what it needs to focus on and what not but after 2 weeks I am still astounded at the sounds I hear! Yes, my hearing aids were expensive but they are worth every cent. Friends say they went to cheaper places but their results are nothing like mine. I don't want to take them out in fear I'll miss something. The girls are so small you barely see them, and I have a pixie cut, and can do so many things it is astounding! I would encourage anyone with hearing issues to go see Dr. Soltani and try out a pair of hearing aids. Once you do you will never go back to the "deafness" you once experienced. Thank you Nexgen!!!

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Types of Hearing Loss

There are numerous types of hearing loss that include conductive, sensorineural, or at times a combination of these types. A hearing test at North Vancouver Hearing Clinic can determine the type and degree of hearing loss you or a loved one may be experiencing. A hearing loss of only 16-25 dB is considered to be a minor amount of loss, much the same as gently plugging your ears with your fingers. The next level is Mild Hearing loss (26-40dB). Mild loss can cause problems with hearing the endings of some words — or missing shorter words altogether. It can also cause difficulty with understanding speech when there is significant background noise, and hearing aids are often advised for this condition. Moderate Hearing Loss (41-55 dB) can complicate phone conversations and lead to as much as a 50% drop in the capability to understand speech from outside a 5-foot radius. Moderate loss can cause feelings of isolation and distance from those close to you. If your signs are more significant than any of these, you could have a Severe or even Profound degree of hearing loss. Either of these are of significant concern and can result in severe lifestyle changes. In addition to these degrees of possible hearing loss, many people struggle with High-Frequency Hearing loss (1500Hz-8000Hz), which doesn’t affect perceived volume so much as the way things sound. Even though speech and most other sounds will seem loud enough, the spoken word is likely to be unclear, and background noise (such as in a restaurant) will only make things worse. Newer designs of hearing aids, such as open fit and receiver-in-the-canal, are effective remedies for High-Frequency Hearing Loss. These designs allow the lower frequency sounds to make their way into the ear naturally, while at the same time amplifying and enhancing the higher frequency sounds that make speech more clear.