NexGen Hearing
North Vancouver Hearing Clinic

  • Schedule a *Free Hearing Test

    *Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.

NEXGEN HEARING
North Vancouver Hearing Clinic

The North Vancouver Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at North Vancouver NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At North Vancouver Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

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Other Hearing Device Styles to Explore

IIC: Invisible In Canal

Invisible in the Canal or IIC hearing aids are a great option for many people who suffer mild to moderate hearing loss. IIC hearing aids give you a custom fit deeper in the ear canal, with a sleek, discreet profile that is not visible to others. If you have concerns about the ‘appearance’ and ‘perception’ of wearing a hearing aid, IIC is an effective solution. IIC hearing aids provide an efficient sound

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CIC: Completely In Canal

If you are looking for a low-profile hearing but can’t use an IIC hearing aid due to moderate to severe hearing loss, Completely in Canal or CIC hearing aids may be the right option for you. While you may be considering other, more visible hearing aids, CIC hearing aids offer comparable sound quality and amplification ranging from moderate hearing loss to severe hearing loss. What’s more,

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ITC: In The Canal

While these excellent hearing aids do have a few variations, there’s no mistaking their superior performance and sound amplification qualities. ITE or In-the-Ear hearing aids are a custom fit on the outside of the ear, while ITC (In the Canal) hearing aids are composed of a light plastic shell within the ear canal. Both ITC and ITE hearing aids are low profile, though ITC is the smaller and lower profile in

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See All The Types of Hearing Aids We Offer

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Meet Your Local Hearing Professional

Sarah Simmons

Dr. Amir Soltani

AU.D., RAUD, RHIP

Dr. Soltani received his doctoral degree from The Arizona School of Health Sciences in Phoenix Arizona, and The A.T.STILL Osteopathic Medicine University in Kirksville, Missouri. Prior to this, he earned his Master of Science degree in Audiology from Tehran Medical Science University. Dr. Soltani is certified by the American Speech-Language-Hearing Association as well as The Canadian Association of Speech-Language Pathologists and Audiologists (CASLPA), BCASLPA, and is a member of The Academy of Doctors of Audiology. He is also a clinical instructor at The University of British Columbia. Dr. Soltani’s clinical interests include hearing instrument fitting and counseling, diagnostic audiology, electro-physiological assessment, vestibular assessment, and central auditory processing evaluations.

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Sarah Simmons

Jessica Chen

RAUD, RHIP, Aud (C)

Jessica has been working as an audiologist since 2014. She completed her BSc at the University of Waterloo and studied at the University of Queensland where she completed a Master’s degree in Audiology. She enjoys empowering clients to make informed decisions about their hearing needs and providing them with appropriate solutions for the best outcomes. In her free time, she enjoys spending time outdoors, playing racket sports with friends, music and the arts.

Meet Our Supporting Staff

Sarah Simmons

Fiona McGrane

Audiometric Technician

Fiona joined the North Vancouver team in May 2015 as a Customer Care Representative after deciding to embark on a new adventure, relocating from Kildare, Ireland. In Ireland, she worked as a team at the Dublin hospital and enjoyed helping others. She became an Audiometric Technician in June 2016 and hopes to use her extensive work experience to continue to grow within NexGen Hearing. In her spare time, she enjoys being outdoors, hiking, camping and skiing in the winter!

Our Services

Free Hearing Test

If you have concerns about hearing loss, the best firststep you can take is to get a hearing test. At NexGen Hearing, BC’s leader in hearing health, we provide free hearing checks. Our hearing tests include several measurements to assess type of hearing loss as well as the degree of severity. One of our BC-registered audiologists or clinicians will go through the test results with you, addressing (or ruling out) medically treatable causes of hearing loss as well as the rest of the findings with regard to the nature and extent of your hearing loss. They will also discuss hearing aids with you, including which style hearing aid would best suit your hearing loss and goals. (*exclusions exist, please check with us)
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Hearing Aid Consultation

If you believe you are starting to experience hearing loss or degradation, we can help. For many people, hearing aids are a great way to correct untreated hearing loss and get back to a high quality of life. Whether you currently use hearing aids or have never had a hearing test, the expert audiologists at NexGen Hearing are here to guide you. We will meet with you, give you a free no-obligation hearing check and discuss your options. If it is determined that you need hearing aids, we will help you choose the most suitable option for your hearing loss, hearing goals, and budget. Book your free, no-obligation hearing check and hearing aid consultation at the NexGen Hearing today!
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Hearing Aid Service & Repair

Even if you take good care of your hearing aids, odds are every now and again you will need to get them serviced and repaired. Let the expert audiologists and technicians at NexGen Hearing take care of your hearing aid repairs. In many cases, hearing aid repairs are covered by manufacturer warranty and come at no cost to you. In the event your hearing aids are no longer covered by a warranty, we will provide an up front estimate before we begin any work. If you believe your hearing aids need repair or servicing, book an appointment at your nearest NexGen Hearing clinic. We will discuss your hearing aid repair options and get them back to like new.
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See All The Services Offered At NexGen Hearing

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What Causes Hearing Loss?

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Frequently Asked Questions About Hearing Aids in North Vancouver

Will a hearing aid restore my hearing to normal?

A hearing aid will make it easier to hear, but cannot restore the natural function of your ear. Your hearing will be vastly improved.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in Abbotsford, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our Abbotsford audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

What style of hearing aid should I wear?

There are many factors that determine the style of hearing aid that’s right for you, including but not limited to factors such as your degree of hearing loss, size and shape of your ear and ear canal, and any special features that are required.

Your NexGen Hearing audiologist can recommend an appropriate style of hearing aid for you, get in touch today!

How much do hearing aids cost?

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

How long do hearing aid batteries last?

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

  • Size 10: 3 – 7 days
  • Size 312: 3 – 10 days
  • Size 13: 6 – 14 days
  • Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your Abbotsford hearing aid practitioner for additional details.

North Vancouver Client Reviews

Scott Bell
Scott Bell
14:19 30 Apr 21
Excellent experience from start to finish. Very impressed with my hearing aids.
Art Green
Art Green
21:04 27 Feb 21
I believe they have given me the best hearing possible. They are quick to deal with issues-one aid went down and they were able to fix it within half an hour. There's a reason I deal with them instead of Costco! Appreciated Katie's excellent service and the friendly and competent staff.
steve whan
steve whan
00:14 13 Feb 20
You don't know how bad your hearing had become until you take off your hearing aids at night and the whole world goes quiet. Thanks NexGen for helping me hear again.
Mohsen Hajihassan
Mohsen Hajihassan
17:52 12 Nov 19
5 years ago I got my hearing aids from them. My life has been much different from the past in terms of communication and enjoyments and generally speaking , way improved quality of life. Special thanks to Dr. Amir Soltani for his excellent expertise , his non stop support and for his friendly personality . He made all these possible for me.Thanks to their great staffs including the front desk for their warm reception and unbelievable customer service. I recommend this place.
Kathleen Tapping
Kathleen Tapping
18:04 17 Aug 19
My experience at the North Vancouver NexGen was excellent. Everyone was exceptional from the receptionists to Audiologist Katie. From explaining my hearing loss to helping me adjust to living with hearing aids now was seamless. I would highly recommend going to NexGen if you are in any doubt of your hearing.
Yvonne Green
Yvonne Green
01:30 28 Jun 19
Being in an allied profession, I looked for a registered Audiologist to do my hearing testing and hearing aid fitting. Katie Daroogheh and her staff did a thorough job with the testing, fitting and training on the use of the aids. They made the experience very pleasant and personable. I would highly recommend them.
Scott Brown
Scott Brown
08:06 13 Jun 19
Very friendly ladies in this office. As soon as you walk in the door you are offered a tea or coffee. They make you feel comfortable and at home the moment you arrive. Very well ran business.
Edel Gaffney
Edel Gaffney
15:25 02 May 19
Hello I just want to say a big thank you for looking after my mum, you were so patient and kind with us. The girls on the desk are lovely and Katie is great I would highly recommend them
Jenny Lee
Jenny Lee
16:39 01 May 19
I had a wonderful experience with NexGen. I was very nervous having my hearing tested but this soon diminished as soon as i entered the clinic. The Irish girls on the front desk were a breathe of fresh air and so friendly. Katie was so helpful and informative when going through my results. I would highly recommend.
David Foster
David Foster
01:13 01 May 19
I have had hearing aids for some years now, but have not been happy withthem lately. So on seeing an ad for NexGen Hearing I thoughtI I would try and improve my hearing by consulting them.I was astounded at the high level of customer service initially and then overwhelmed by the expertise and competence of the very qualified audiologists and supporting staff.I have never been treated with such compassion, thoughtfulness, and knowledgeable recommendations, because I was listened to, and my problems were understood and I received advice and information, which made me feel that everyone was interested in solving my hearing problems.I can't say enough about the expertise of Anna for her testing and explanations and of course the wonderful input and advice I received from Katie Daroogheh.David Foster
Fiona Downey
Fiona Downey
19:23 03 Apr 19
One of the best decisions I have ever made for myself was to finally have my hearing checked. I couldn’t have chosen a better place to go than NexGen. The staff are friendly and professional and Katie is the best. Not only has my hearing improved but I’m hearing things I haven’t heard for a very long time, including just how loud I was. What I learned was how detrimental it was to not do something about my hearing. The money I spent for my hearing aids has been the best investment I could have made for myself.
Kyla Kean
Kyla Kean
20:10 18 Mar 19
Great friendly service! I was debating purchasing a pillow alarm that vibrates but was a little hesitant as I was not 100% decided on it yet. They let me test it out first to ensure I would be happy with it. Katie is great! Very kind and helpful.
Arne Carlson
Arne Carlson
02:07 23 Jun 18
I do not write reviews on the internet, this is my first. I’m doing this because I want people walking in the door of NexGen to know the kindness of the staff, their understanding, and their sensitivity to distress. I was made to feel comfortable.
David Marlatt
David Marlatt
19:56 18 Jun 18
Very helpful Katie used her knowledge to help me find a way to be able to get the possibility of hearing well again even after several rejections thank you
Miranda V
Miranda V
19:11 16 May 18
Had a fantastic experience here this morning. The staff was really friendly and efficient. I needed to bring my 1 year old son with me and they were so helpful with getting my hearing test done with him on hand. The service was above and beyond - would highly recommend.
Morteza Aghili
Morteza Aghili
16:30 28 Apr 18
They had promotion of free test , it was really free ... 🙂
Keith Rispin
Keith Rispin
06:53 03 Feb 18
I HEAR it is a really great business. All kidding aside, they take really good care of you and your hearing.
Erin Baker
Erin Baker
13:11 02 Jan 18
Really nice helpful staff Katie is the best?
Rob Sun
Rob Sun
17:55 18 Dec 17
Friendly and professional service
Heather Peacock
Heather Peacock
15:42 04 Sep 16
We've all seen those videos of people, often children, who are hearing for the first time. My hearing was no where near that bad. I teach and played in a band for many years and my hearing had deteriorated over the years. I'm a bit vain, I pay a lot for my haircuts and my glasses are trendy so hearing aids did not quite fit the "look". However, I was tired of not hearing students and my family kept telling me I was talking too loud. Work safe tested my hearing and suggested I see my doctor with a delightful little card of my hearing numbers. The hearing teacher I work with recommended Nexgen. My experience with them has been phenomenal! Dr. Soltani made the whole process easy and exciting. When I first put my hearing aids in I realized how loud I had been talking as I blasted myself. Dr. Soltani sent me outside to listen to the street sounds. I heard sounds I haven't heard in years. It took a couple of weeks for my brain to reprogram what it needs to focus on and what not but after 2 weeks I am still astounded at the sounds I hear! Yes, my hearing aids were expensive but they are worth every cent. Friends say they went to cheaper places but their results are nothing like mine. I don't want to take them out in fear I'll miss something. The girls are so small you barely see them, and I have a pixie cut, and can do so many things it is astounding! I would encourage anyone with hearing issues to go see Dr. Soltani and try out a pair of hearing aids. Once you do you will never go back to the "deafness" you once experienced. Thank you Nexgen!!!
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