NexGen Hearing

Port Alberni Hearing Clinic


NexGen Hearing Port Alberni is a full-service hearing clinic, focusing on comprehensive hearing evaluations for those patients in need. We feel a fully informed patient will be able to make an informed decision on how to treat their hearing loss. The mission of our clinic is to be known as the “go to” place for hearing related information and advice. My personal mission is to educate the public that hearing loss is a medical issue, should be treated as such with regular checkups and reviews. The relationships we build with our patients are about trust and communication.

John L. Charley

Registered Hearing Instrument Practitioner & Owner

After a successful 17 year career in the Medical Equipment and Service industry, John changed his career path when he became licensed as a Hearing Instrument Practitioner in 1998. After honing his skills in hearing rehabilitation in the Vancouver area, John and his wife, Sherry, moved to Vancouver Island settling in Qualicum Beach in 2005.

Full Bio

Upon moving to Vancouver Island, John was hired by the then Island Hearing (now Connect Hearing) to manage the Qualicum Beach and Port Alberni clinics. He was soon to be promoted as an Area Manager, overseeing the Island Hearing clinics in Qualicum, Port Alberni and Parksville. John’s consummate focus on customer service has been a mainstay throughout his working career. He values the relationships he establishes with his patients, and will do everything possible to satisfy their hearing needs. Starting with a new NexGen Hearing clinic in Port Alberni in December 2012, John is also managing a satellite hearing clinic in Ucluelet as well as a new NexGen Hearing clinic recently opened December 2013 at French Creek Landing, located conveniently between Parksville and Qualicum Beach.

Nona Hamm

Customer Care Representative

I have thoroughly enjoyed working in the hearing industry for over ten years, starting with Island Hearing, later Connect Hearing, and now I am happy to be back working with John and Diane at NexGen Hearing – Port Alberni.

Full Bio
I enjoy the interaction with the clients and giving great customer service. I live on a small hobby farm with my husband, we have four children and five grandchildren with two more on the way.


3831 9th Avenue
Port Alberni, BC V9Y 4T8

Phone: 778.421.0277 Fax: 778.421.0279
Hours: Monday-Friday 9:00 am – 5:00 pm
Closed: Monday-Friday 12:00 pm – 1:00 pm

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