NexGen Hearing

Sooke Hearing Clinic


The Sooke Hearing Clinic is our full service hearing center. We pride ourselves on providing our clients in Sooke hearing aids, exceptional service, and care at every level of your journey to the best possible hearing. Sooke audiologists understand that strong relationships and trust are required of us by our clients and we embrace this. We encourage family members to take part in their loved one’s journey to better hearing. We at Sooke Hearing Clinic are delighted to be a part of this vibrant community, and look forward to meeting you!

Susan Regimbal


Susan studied Hearing Science and Instrument Technology at Grant McEwan University in Edmonton Alberta in 1998 – 2000. While attending full time studies at the university Susan also worked full time at Alberta Hearing Ltd in Edmonton. Graduating in 2000, Susan moved with her family to Victoria BC where she continued her career with Island Hearing Services where she remained for 8 years.

Full Bio

In addition to dispensing hearing aids Susan went on to become the south island Area Manager for Island Hearing responsible for clients, audiology staff, technicians and front staff at 5 clinics. Susan opened her own clinics Westshore Hearing Solutions and Sooke Hearing Solutions, in 2009 and 2011 respectively. In December 2013 Susan partnered with Nexgen Hearing also headquartered in Victoria with 5 locations serving the greater Victoria area. Serving the community where Susan and her family have lived, schooled and worked since 2001 was a top priority when contemplating where to launch a new business. Susan participates in and supports the local community through the Chamber of Commerce and the many out-clinics she does throughout the Westshore and Victoria. Her clinic at the Westshore Town center supports events sponsored by this vibrant and important shopping and community meeting place. Susan currently sits on the board of Hearing Instrument Specialists Society of BC as a director. This is her second post in the last 7 years. Susan has been charged with leading board activities in Education and membership. The Board is responsible for maintaining the highest standards for its members in the best interest of the hard of hearing consumer.


2A-6631 Sooke Road
Sooke, BC V9Z 0A3

Phone: 778.352.3277
Hours: By appointment only
Monday/Wednesday 9:00 am – 4:30 pm

Enjoy Free Parking

Too Small to Ignore

Invisible, unnoticeable or discreet? The choice is yours. Today’s hearing aids are so tiny that few will even notice that you’re wearing them, no-matter if they are placed behind your ear or in your ear canal. Try our 90 day free trial today!

Types of Hearing Loss

There are different types of hearing loss including sensorineural, conductive or even a mixture of these. A hearing test at Sooke Hearing Clinic can identify the type and degree of hearing loss you might be experiencing. A hearing loss between 16-25 dB is thought to be minimal and is similar to lightly plugging each ear with a finger. The next level is a moderate hearing loss (26-40dB) and can result in not hearing completions of words or not hearing brief words at all. It might be challenging to separate background noise from the spoken word in this category, and hearing aids are typically suggested for this level of hearing loss. Moderate hearing loss (41-55 dB) can make phone conversations hard and cause as much as a 50% decrease in the understanding of speech from outside a 5-foot radius. This level of hearing loss can result in feelings of seclusion and disconnection. If it is more severe than these, you might have severe or even a profound degree of hearing loss. This can lead to serious quality of life issues. Some people can experience high-frequency hearing loss (1500Hz-8000Hz). While speech and most other sounds will be perceived as loud enough, speech will be unclear — and background noise will make the issue even worse. The newer designs of hearing devices, such as open fit and receiver-in-the-canal, are very helpful with this condition. These models allow the lower frequency sounds to get into the ear canal normally while amplifying and enhancing the higher frequency sounds to help with speech clarity.