NexGen Hearing

Vernon Hearing Clinic


The Vernon Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Vernon NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level of professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Vernon Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

90 day trial and air miles

Schedule a *Free Hearing Test 

*Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements. 

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Carlee Johnson

Carlee Johnson


Carlee Johnson graduated from the Hearing Aid Practitioner program Grant MacEwan College and worked for a wonderful hearing aid clinic in Edmonton for over 13 years. Carlee has been involved in different capacities within the College of Hearing Aid Practitioners of Alberta, and had the privilege of sitting as an item-writer for the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) where she was the sole Canadian on the team helping develop examination questions.

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After taking over ownership of the NexGen Hearing clinic in Vernon, Carlee looks forward to continuing to provide the same level of care and hearing help clients are accustomed to. She is ecstatic that Carolyn (Audiometric Tech) and Rochelle (Client Care Representative) are staying with her for the journey!

Carolyn Megli

Carolyn Megli

Audiometric Technician

Carolyn Megli is NexGen Hearing Vernon’s only audiometric technician. The majority of her career has had a focus on customer service- with the last 5 years being in the hearing industry. Carolyn enjoys all aspects working with people, especially helping to improve their lives. Going out and serving the community of Vernon is a specialty of Carolyn’s, one that she enjoys greatly.​

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Vernon hearing clinic

Frequently Asked Questions About Hearing Aids in Vernon

How often should I have my hearing tested?

Hearing loss impacts everyone differently and can occur at any age and for a variety of reasons. Age-related hearing loss occurs due to changes in the structure of your inner ear although changes can also occur in your middle ear. As such, the National Campaign for Better Hearing recommends a baseline hearing test at 60 years of age, although a baseline hearing test is recommended to serve as a reference point at any age.

After your initial baseline hearing test, if you are 60 years or older, you should have your hearing tested on an annual basis. You can have your hearing tested for free at the Vernon Hearing Clinic. Schedule your free hearing test with us today.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in Vernon, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our Vernon audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

What are the best hearing aid brands?

Choosing the right hearing aid brand is very important to ensure your device is a reliable, effective, and safe. The best brand for you is often dependent on numerous factors relative to your specific situation. There is no one best brand of hearing aid as each case is different. That being said, choosing a well known and trusted brand within the medical community is a good path to take for peace of mind. NexGen Hearing partners with only the highest quality hearing aid manufacturers in the world. Resound, Phonak, and Oticon are only a few of our partners dedicated to providing you with the best hearing possible. Consult with one of our NexGen Hearing audiologists to find out which one works best for you.

How much do hearing aids cost?

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

How long do hearing aid batteries last?

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

  • Size 10: 3 – 7 days
  • Size 312: 3 – 10 days
  • Size 13: 6 – 14 days
  • Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your Vernon hearing aid practitioner for additional details.

Vernon Client Reviews

Ashley Sorochka
Ashley Sorochka
16:12 02 May 19
Rochelle and the team at NexGen Vernon is amazing:)!
Larry Verigin
Larry Verigin
00:54 07 Feb 19
Superb best ever recomend them absolutely the best
michael loerchner
michael loerchner
20:51 11 Oct 18
The best place in Vernon thank you for your time and help
Jamie Hess
Jamie Hess
17:18 26 Sep 18
I cannot say enough good things about Nexgen Vernon. Every single person that works there is exceptional, and makes me feel like part of the family. From being greeted by name, to the knowledge and professionalism that I get every time I come in, this business deserves recognition. Dealing with hearing loss at a young age is difficult, but these ladies make it so much easier. Their customer service is unmatched, and I am truly thankful that I found them.
Wayne Harris
Wayne Harris
19:43 31 Jul 17
The professionalism, courtesy and friendliness extended to me during last week's hearing test was impressive.The general attitude with each staff member in the office seems filled with positive energy.Although this learning experience taught me more awareness of my shortcomings I look forward with confidence, trust and conviction toward solution with Nexgen.
19:55 15 Jun 17
From the time I walked in the front door until the time I left I was treated with dignity and respect. The front desk staff were knowledgeable and very helpful. Bea, the audiologist was super informative and explained everything as we went through the process. While I don't have a hearing issue right now I have purchased custom ear protection to prevent my hearing from deteriorating. When I returned to pick up my products I was given a demonstration on how to use the products as well as how to clean them. I also had to do a return demonstration to make sure I understood how they worked. The entire staff is amazing and I would recommend Nexgen 100% to anyone looking for hearing aides or ear protection.
Gloria George
Gloria George
00:45 04 May 17
I am so very grateful for Bea and her team. I am hearing things i have never heard in my life. Like the ticking of a clock, the air conditioning coming through the vents, the noise that leaves make when you step on them, and the sounds in the forest when I take a walk. This has been a very emotional experience for me. Bea and her team have not once laughed at me for any of the silly things that amaze me when I hear them for the first time. Thank you Bea and team for being there for me. We are going to have such a wonderful adventure together.
Madge Haycock
Madge Haycock
10:14 14 Oct 16
After a year of unsatisfactory treatment, I followed Bea to her new Company from her previous employer because the service was deplorable and demeaning. Further examination, found that I was deaf in one ear with limited hearing in the other. A solution was found to enhance what hearing I did have. From the start, I have felt that Bea and Carolyn have gone above and beyond to ensure that i am comfortable with adjustments or any new equipment. My hearing is not perfect with hearing assists, but it is as good as can be expected, thanks to Bea.Sincerely, Madge H.
Anthony Berdan
Anthony Berdan
03:56 26 Aug 16
Really appreciate the beautiful office that Nex Gen has created. Bea took care of my needs for making me hearing protection! When I see someone this passionate about their work, it makes me want to tell others (: Thanks Bea
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Types of Hearing Loss

The types of hearing loss include sensorineural, conductive, and sometimes a combination of these. A hearing test at Vernon Hearing Clinic can detect the type and degree of hearing loss you may have been experiencing. A hearing loss of only 16-25 dB is considered to be minimal and is similar to gently plugging each ear with your fingers. The next level is moderate hearing loss (26-40dB) which can lead to difficulty in hearing the ends of some words, and sometimes not hearing certain shorter words at all. It may be challenging to separate speech from background sounds with this condition, and hearing devices are often recommended for this level of hearing loss. Moderate hearing loss (41-55 dB) can make talking on the phone a challenge and also cause as much as a 50% reduction in the understanding of speech from outside a 5-foot radius. This degree of hearing loss can lead to feelings of isolation and disconnection from others. If your symptoms are more serious than than these, you could have what is referred to as a severe or even profound degree of hearing loss. Either of these are likely to cause serious quality of life issues. Additionally, some individuals can suffer from high-frequency hearing loss (in the range of 1500Hz-8000Hz). With this condition, while speech and most other sounds will seem loud enough, speech will be unclear. With high-frequency hearing loss, background noises will make the problem worse. The more recent types of listening devices, such as open fit and receiver-in-the-canal, are effective for this condition. These designs allow low-frequency sounds to get into the ear as they normally would, while amplifying and enhancing the higher frequency sounds to improve speech clarity.