NexGen Hearing

Victoria Downtown Hearing Clinic


NexGen Hearing Victoria Downtown is our full service and full-time hearing clinic. We pride ourselves on offering the most exceptional care and service. We understand that strong relationships and trust are required of us by our clients and we embrace this. We encourage family members to take part in their loved one’s journey to better hearing. We are delighted to be a part of this vibrant community, and look forward to meeting you!

Mike Henwood

Registered Hearing Instrument Practitioner, Owner

I have lived in the Westshore of Victoria for over 50 years , I have been happily married to the same wonderful lady for 31 years and have two children. I enjoy everything to do with listening to and making music. I have been very interested in music and high quality sound systems since my early high school days.

Full Bio
When the opportunity came about to pursue working in the Hearing health field and helping people improve their quality of life through better hearing, I thought to myself, yes that seems like a field I would really enjoy. I then started a 2 year college course at Grant McEwan College in Edmonton that was successfully completed. I then became Provincially licensed to help people hear better with the use of hearing aids. I have worked in the Hearing health field for the past 12 years. I have worked with every brand of hearing aid and built a great store of knowledge and experience. It would be my great pleasure to help you to success with your hearing aids.

Tina Polvi

Customer Care Representative

Tina joined NexGen Hearing in February 2014 as a customer care representative. She has worked in the customer service field for over 20 years, and brings with her a passion for exceptional service, and a strong desire to help others.

Full Bio
She believes in making your visit to NexGen Hearing an enjoyable experience, and she will ensure that you are treated in a friendly, professional and respectful manner. She will always greet you with cheerful smile on her face, and a warm welcome when you walk in the door. She is originally from Edmonton, Alberta and moved to Victoria in 1995. She has been happily married for 22 years, has both a teenage daughter, son and a cat. She is very excited to be working with Mike Henwood, and proud to be a member of the NexGen team.


617 Fort Street
Victoria BC, V8W 1G1

Phone: 250.590.1121 Fax: 250.590.3041
Hours: Monday-Friday 9:00 am – 4:30 pm
Closed: Monday-Friday 12:30 pm – 1:00 pm

Enjoy Free Parking

Too Small to Ignore

Invisible, unnoticeable or discreet? The choice is yours. Today’s hearing aids are so tiny that few will even notice that you’re wearing them, no-matter if they are placed behind your ear or in your ear canal. Try our 90 day free trial today!