NexGen Hearing
Victoria Gordon Head Clinic

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    *Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.

NEXGEN HEARING
Victoria Gordon Head Hearing Clinic

The Victoria Gordon Head Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at Victoria Gordon Head NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level of professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At Victoria Gordon Head Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!

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Other Hearing Device Styles to Explore

RITE: Receiver In The Ear

These hearing aids are suitable for mild to severe hearing loss, with a wide range of power options available, transmitting sound to the ear via a coated wire to a receiver (speaker) in the canal. These hearing aids are equipped with directional microphones, giving them “good” to “excellent” performance rating in moderate to high background noise situations. Bluetooth commonly available.

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MC: Mini-canal

Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Equipped with directional microphones, this aid is the highest performer (in the #10 battery segment) in moderate to high background noise situations. These aids use the smallest battery available. Remote control and Bluetooth connectivity options available from most manufacturers.

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ITC: In The Canal

While these excellent hearing aids do have a few variations, there’s no mistaking their superior performance and sound amplification qualities. ITE or In-the-Ear hearing aids are a custom fit on the outside of the ear, while ITC (In the Canal) hearing aids are composed of a light plastic shell within the ear canal. Both ITC and ITE hearing aids are low profile, though ITC is the smaller and lower profile.

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See All The Types of Hearing Aids We Offer

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Meet Your Local Hearing Professional

Sarah Simmons

Perry Noble

RHIP

Perry originally joined NexGen Hearing as a Conestoga College student doing his clinical placement. We liked him so much that we kept him! He is now a Registered Hearing Instrument Practitioner at our Gordon Head office.
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Our Services

Free Hearing Test

If you have concerns about hearing loss, the best first step you can take is to get a hearing test. At NexGen Hearing, BC’s leader in hearing health, we provide free hearing checks. Our hearing tests include several measurements to assess type of hearing loss as well as the degree of severity. One of our BC-registered audiologists or clinicians will go through the test results with you, addressing (or ruling out) medically treatable causes of hearing loss as well as the rest of the findings with regard to the nature and extent of your hearing loss. They will also discuss hearing aids with you, including which style hearing aid would best suit your hearing loss and goals. (*exclusions exist, please check with us)
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Hearing Aid Consultation

If you believe you are starting to experience hearing loss or degradation, we can help. For many people, hearing aids are a great way to correct untreated hearing loss and get back to a high quality of life. Whether you currently use hearing aids or have never had a hearing test, the expert audiologists at NexGen Hearing are here to guide you. We will meet with you, give you a free no-obligation hearing check and discuss your options. If it is determined that you need hearing aids, we will help you choose the most suitable option for your hearing loss, hearing goals, and budget. Book your free, no-obligation hearing check and hearing aid consultation at the NexGen Hearing today!
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Hearing Aid Service & Repair

Even if you take good care of your hearing aids, odds are every now and again you will need to get them serviced and repaired. Let the expert audiologists and technicians at NexGen Hearing take care of your hearing aid repairs. In many cases, hearing aid repairs are covered by manufacturer warranty and come at no cost to you. In the event your hearing aids are no longer covered by a warranty, we will provide an up front estimate before we begin any work. If you believe your hearing aids need repair or servicing, book an appointment at your nearest NexGen Hearing clinic. We will discuss your hearing aid repair options and get them back to like new.
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See All The Services Offered At NexGen Hearing

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What Causes Hearing Loss?

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Frequently Asked Questions About Hearing Aids in Victoria Gordon Head Hearing

How long do hearing aid batteries last? Is it a special battery?
Much as hearing aids have evolved over time, so have hearing aid batteries – which now tend to last longer and provide better reliability than their predecessors. For the majority of hearing aid devices, the typical hearing battery will last up to a few weeks, depending on the amount of use, levels, conditions and other factors.
Most hearing aid batteries are made of zinc (aka “zinc-air batteries”). Hearing aid batteries come in a variety of sizes, configurations and levels of quality. You can find hearing aid batteries in many retail stores, Amazon and elsewhere.
Is there an adjustment period for hearing aids?
Hearing sounds at a near-normal volume again – after an extended period of untreated hearing loss – can cause sounds to seem loud at first.
Your brain will quickly adjust, however, and the initial shock will fade as you continue to use the devices.

If you find that, as time goes on, the feeling of ‘awkwardness’ or ‘something just isn’t quite right’ persists, NexGen is here to offer continued support. Your audiologist can give you more information specific to your case.

Is there a hearing aid available on a subscription basis?
Yes! If you’re familiar with a subscription-based hearing device, that’s likely the Lyric that you’ve heard and/or read about.
Lyric is an extended wear hearing device, fitted directly into the ear canal by a hearing professional and worn for several months. The Lyric subscription includes tech upgrades, support and replacement devices.

NexGen Hearing Centres are your Lyric authorized hearing professionals in BC. Talk to one of our audiologists today about how Lyric hearing devices could be right for you.

What type of hearing aid warranty is offered?
Almost every hearing aid comes with some form of warranty, but at NexGen Hearing we offer a 3-year, all-inclusive manufacturer’s warranty, and 3-year all-inclusive loss and damage insurance.

There is also a 3-year supply of batteries included with your hearing aid purchase.

Additionally, NexGen Hearing provides the following services:

  • Hearing aid accessory kit
  • Follow-up evaluations and assessments
  • Unlimited cleaning, re-programming and adjustments
  • Communications counseling and advice as needed
  • Loaner hearing aids if we need to send yours out for repair (as available)
Does my environment affect my hearing aids?
Your hobbies, activities and even work environment can have specific auditory requirements: for example, a librarian will want more amplification for soft sounds, whereas a construction worker will worry more about loud sounds not being made even louder.

Assistive listening devices today are all digital and are like miniature computers. Therefore, they are also very flexible in what they can be made to do in different kinds of listening environments. The way they amplify in different environments can be saved as separate listening programs.

Gordon Head Hearing Client Reviews

Dan King
Dan King
23:55 19 Oct 20
The doctor here uses a fancy clear face shield, so people with bad ears like me can still lip read.
Randy Wankel
Randy Wankel
23:17 14 Oct 20
I have given the five star rating to Perry my audiologist inspite of having problems with my Oticon Open S minirite, right hearing aid. It had to be sent back three times to Toronto with the third time being the charm. I love my hearing aids they have made a big difference in my quality of life. I would encourage anyone who thinks they have some hearing loss to go in and see Perry for a free hearing test. Also I want to acknowledge his receptionist Becka, hopefully I spelled her name correctly as she is friendly and courteous which sets the tone for your appointment. I'd also encourage you,if you have a problem with your hearing aids to be patient and allow NexGen's wonderful no hassle warranty to address your particular problem. I heartily recommend NexGen on Shelbourne to anyone in full confidence that you won't be disappointed.
Deirdre Dunn
Deirdre Dunn
16:05 01 Feb 20
Friendly and professional staff!! 5/5!☆☆☆☆☆
Jessica Marsano
Jessica Marsano
22:30 07 Nov 19
Perry Noble is a wonderful clinician. Lovely staff too.
Allan Kent
Allan Kent
03:53 21 Sep 19
Great staff
Taylor List
Taylor List
20:07 02 Sep 19
Becca Callan
Becca Callan
19:11 08 Aug 19
eric alisch
eric alisch
03:46 09 Jul 19
Punctual and efficient
Big Totoro
Big Totoro
18:20 19 May 19
Tomas Rama
Tomas Rama
05:56 20 Nov 18
Stephen dawe
Stephen dawe
23:53 06 Jul 18
Angela S
Angela S
21:35 02 Jun 18
Scott Theriault
Scott Theriault
21:34 26 Apr 18
Nicholas Hein
Nicholas Hein
19:57 13 Dec 17
Friendly and awesome employees
walter pete
walter pete
01:23 03 Oct 17
Nicolle Simon
Nicolle Simon
04:41 02 Sep 17
Sam Vekemans
Sam Vekemans
03:13 24 Nov 16
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