NexGen Hearing

Victoria Royal Oak Hearing Clinic

At NexGen Hearing Royal Oak our mission is to provide a customized hearing solution to improve and enrich the quality of life for each client. We pride ourselves on our protocol of patient education, continued follow up care designed with the goal to help you hear better.

Unlike some hearing retailers, NexGen Hearing has access to a variety of hearing aid manufacturers, so we can offer you the most advanced technology. Our focus is entirely on your unique needs; meaning that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures that adjustments to your hearing needs are being managed. Read More

At NexGen Hearing, we offer free trials of hearing aids without the obligation to purchase. After all, we feel it is important to experience your hearing aid in your environment before you purchase, so that you can ensure the product is right for you. In fact, we work closely with Physicians and ENT’s in our local community to provide the most comprehensive care and treatment options to our clients.

At NexGen Hearing Royal Oak, we specialize in providing:

  • Hearing Evaluations
  • Hearing Tests for medical assessment and employment
  • Hearing Aid dispensing and fitting, adjustments and repairs
  • Specialty Custom Earmolds for hearing protection, swimming, sleeping, musician and communication
  • Tinnitus Evaluations, Counselling and Tinnitus Retraining Therapy with Robbyn Brodie, Audiologist/Tinnitus Retraining Therapist
  • Provider for Veterans Affairs, WorkSafe and First Nations Health Authority clients

We’ve grown our business on strong relationships based on honesty, integrity, and values.  We feel that this is the best approach to ensuring you don’t miss any of the precious moments in your life.

If you or a loved one is experiencing hearing loss or a hearing disorder, visit us today and receive the best service, the best technology, and most importantly, a better quality of life!

Robbyn Brodie

Registered Audiologist, Tinnitus Retraining Therapist

I grew up in the Vancouver area, did my undergrad degree at UBC and then headed to Halifax for my Master’s degree in Audiology. My husband began work for the federal government, so we moved to Ottawa where we stayed for 5 years, and there I worked at the Children’s Hospital of Eastern Ontario.

Full Bio

I loved working with children, testing the hearing of kids of all ages, fitting hearing aids, working closely with schools and teachers for the deaf and hard of hearing. From Ottawa we finally moved back out west (I liked the city but couldn’t stand the winters!) to Victoria. I worked in another hearing clinic for five years before joining the NexGen team. I live near the clinic and there is no greater place to live and work! When I’m not working, I am busy trying to keep my two young kids and husband in line. I enjoy hiking at any one of our many beautiful parks or beaches, playing with my kids, and the rare occasion where I can relax and read a book. I became interested in hearing as many of my family members have significant hearing loss, and saw those who did not address the loss became isolated and unable to participate in family gatherings and conversation. As for tinnitus counselling, I decided to further my education in this area after seeing many depressed tinnitus clients who felt like there was nothing that could be done to help them. In fact, there is much that can be done to help, though these patients are often told otherwise. It is very gratifying to be able to help improve tinnitus sufferers’ quality of life.

Diane deClercq

Audiometric Technician

Diane has worked in the hearing healthcare industry since 2012 and has been with NexGen at our Royal Oak location since Oct. 2015. Diane worked with Robbyn Brodie at another hearing clinic and is very excited to be once again working with Robbyn, and the NexGen team.

Full Bio

To further her knowledge and support in the hearing healthcare field Diane completed her certificate from the Distance Learning for Professionals in Hearing Health Sciences, International Hearing Society in 2015. When not in the office Diane can be found on walks with her Shetland Sheepdog or with a good book snuggled with her two cats.


201 – 4500 West Saanich Road
Victoria BC V8Z 3G2

Phone: 250.590.6569 Fax: 250.590.6573
Hours: Monday-Friday 8:30 am – 4:30 pm
*Late appointments available on Thursdays by request

Enjoy Free Parking

Deborah Love
Deborah Love
06:13 10 Feb 18
5 Star all way around.
Michael John Bryant
Michael John Bryant
21:04 26 Mar 18
Wonderful service, expertise, technology, and very friendly people.
Kim Mogensen
Kim Mogensen
18:14 23 May 18
My Husband and I were very satisfied by the services that were provided for us.
Lin Beardsley
Lin Beardsley
21:43 02 Jun 18
I decided to have my hearing tested by NexGen in Royal Oak. It was a terrific experience. There was no pressure to buy hearing aids. I had my free hearing test and the analysis was explained in a language I understood. The first time I was told that my hearing was decreasing but it wasn't the stage where hearing aids would make enough difference to justify the cost. A year later, after another free test it was suggested that hearing aids would help. There was absolutely no pressure so I tried them. I had three months of wearing them to decide if I wanted to proceed and pay for them. There are so many ways they improve my quality of life. Thanks Dr. Robbyn and Diane. Highly recommend you two.
Royce Medd
Royce Medd
20:01 06 Jun 18
CR Tompkins
CR Tompkins
22:42 29 Jun 18
Simply outstanding. NexGen has set a new standard. Highly, highly recommended. I was treated like gold and was able to walk out of their clinic hearing things that haven't been clear in years. Robbyn and Diane really helped to change my world. Bravo!