NexGen Hearing

West Vancouver Hearing Clinic


The West Vancouver Hearing Clinic is our full service and full-time hearing center. We pride ourselves on providing our clients in West Vancouver hearing aids, exceptional service, and care at every level of your journey to the best possible hearing. West Vancouver audiologists understand that strong relationships and trust are required of us by our clients and we embrace this. We encourage family members to take part in their loved one’s journey to better hearing. We at West Vancouver Hearing Clinic are delighted to be a part of this vibrant community, and look forward to meeting you!

Mandy Fisch


Mandy Fisch received her Master of Science (with Honors), as well as Bachelor of Science in Logopaedics (Audiology and Speech Pathology) at the University of Cape Town (UCT), South Africa. She worked at UCT Logopaedics Department as a clinician, Audiology lecturer and clinical supervisor in Audiology for seven years, before moving to Vancouver in 2002.

Full Bio

Mandy is certified by the Canadian Academy of Speech Language Pathologists and Audiologists (CASLPA) and is registered with the College of Speech and Hearing Health Professionals of British Columbia.

Mandy has worked in private practice in West Vancouver since 2004, and more recently purchased the Squamish NexGen Hearing clinic. Her goal has always been to provide comprehensive and stellar hearing healthcare services, whilst working very closely with physicians and Ear, Nose and Throat Specialists on the North Shore. Mandy recognizes the importance of communication in health and well-being and is passionate about assisting her hard of hearing clients to optimize communication for daily living. Her passion to reach out to individuals or communities with hearing healthcare needs, is evident by the work she has done in the community to educate the public about hearing health and awareness. In addition to her work, she has been a volunteer Wish Grantor with the Make A Wish Foundation of BC for over ten years and loves travelling, adventure and spending quality time with family and friends.

Talia Glassman


Talia was born and raised in Vancouver, and graduated from the University of British Columbia with a Master of Science in Audiology. Prior to this, she completed her Bachelor of Science in Kinesiology at Queens University. Talia is registered with the College of Speech and Hearing Health Professionals of British Columbia.

Full Bio

Talia was initially drawn to Audiology after seeing first-hand the benefits hearing aids provided her Grandfather. She understands the impact hearing loss can have on daily life, and cares deeply about helping her clients meet their communication goals. She takes the time to get to know her patients and as a result works hard to develop individualized treatment plans based on their needs. She strives to provide her clients with a deeper understanding of their hearing loss and makes sure they are well informed on the latest hearing aid technology. When she is not busy programming hearing aids and running hearing tests, she enjoys spinning, yoga, exploring BC and spending time with friends and family.

Jessica Slater


Jessica graduated with a BA in Speech and Hearing Therapy from the University of the Witwatersrand, South Africa. She has thirteen years of experience as an audiologist. Jessica started her career in Australia where she worked for two years, then moved to Vancouver Canada where she has been in private practice for eleven years.

Full Bio

Jessica is certified by the Canadian Association of Speech Language Pathologists and Audiologists (CASLPA) and is registered with the College of Speech and Hearing Health Professionals of British Columbia. Jessica is committed to helping her clients attain their hearing and communication goals and she is proud to be a member of the NexGen Hearing team. Jessica enjoys spending time with her family, running and is a passionate cook.

Parisa Ghaemi

Audiometric Technician

Parisa has been with the company since November of 2011 as a Customer Care Representative and has enjoyed learning and growing with such an amazing team. Her passion is helping others and with a combination background of health sciences and customer service, she feels lucky that she’s able to use her knowledge and past experiences on a daily basis to assist people. Outside of work, she likes to spend time with her family. She also enjoys jogging, reading and designing costume jewellery when she finds some free time.

Full Bio


114-2419 Bellevue Ave.
West Vancouver, BC V7V 4T4

Phone: 604.281.3691 Fax: 604.281.1085
Hours: Monday-Friday 9:00 am – 5:00 pm
Closed: Monday-Friday 12:00 pm – 1:00 pm

Enjoy Free Parking

Client Reviews

Jackson Pike
Jackson Pike
21:48 03 May 19
Quality and Service. Make Mandy at Nexgen your first and Last stop. We have tried others and my mother of 95 years of age couldn’t be happier. She is hearing again. Mandy is very special to her clients and looks after them as if they are the only ones who matter. She talks in a clear and concise form to explain what and why she is doing what she is doing. Over the years they are very happy and eager to share the latest and greatest advances in technology and what advantages if any the new technology may provide. Big thank you from our family and my mother for your knowledge and understanding. 😃😃😃😃😃
Joel Slone
Joel Slone
20:12 04 Mar 19
EXPERTISE, AFTER SALES SERVICE COMPETIVE PRICING :THEY HAVE IT ALLBeing fitted with the most appropriate hearing aids for your degree of hearing loss is no easy task. So as a consumer YOUR most important decision will be choosing the right audioligist.I’ve required hearing aids for more than twenty years, so I speak from experience. “Mandy Fisch at NEXGEN (West Vancouver office) is the most knowledgeable/skilled audioligist I’ve ever been to. I’m very comfortable recommending her & her staff.” Remember that name, you won’t be disappointed.. Can you hear me now? Well yes I can ❗️Thanks Mandy👍👍
Klaus Boedker
Klaus Boedker
15:26 15 Feb 19
Great service and very knowledgeable. They make the whole process of getting a hearing aid seem less daunting and help you every step of the way. Highly recommended.
Pat Hindley
Pat Hindley
18:50 08 Feb 19
Early last Fall I was at a large dinner party at which everyone seemed to be talking in multiple languages from behind velvet curtains. I saw some experienced audiologists and yet, I procrastinated. 'You haven't seen Mandy', persisted a friend. So I did - and that changed everything.Mandy is a highly experienced audiologist with all the technical knowledge and skill required to provide you with a hearing product that fully meets your needs. That you would expect. However, what I didn't expect was to find such a consummate listener, and one with such excellent psychological skills. The latter (my profession) I believe are essential in any practitioner dealing with people's sensitive health issues. For me, what Mandy focused on, was who I was as a listener in the world - and what my world was - and where had I closed it down or compensated as a result of hearing loss. While I was shocked to learn the severity of loss and what it had done to my life, I was completely confident that I would receive exemplary client-centred help. I have and I still am. Mandy goes way above and beyond what is required of a top-of-the-line professional service. I cannot recommend her & her team highly enough. Whatever else you do, make sure you too 'see Mandy' before you make up your mind.
Aaron Feldman
Aaron Feldman
23:53 26 Jan 19
I have been plagued with tinnitus for several years. I recently realized that my hearing had changed and a friend recommended I go see Mandy at NexGen hearing. Mandy and her team are awesome. Mandy tested my hearing and reviewed my history to ensure the right hearing aids were chosen for me. Not only is my hearing now feeling like perfect, the new technology in hearing aids allows me to have total control through an app on my iPhone and my tinnitus, although still present, is almost entirely masked and most of the time I don’t even know it’s there. Mandy, you guys are awesome, and I don’t mean to melodramatic, but you have changed my life. Thank you!!!
Rene Van Haren
Rene Van Haren
17:14 11 Oct 18
Hi Mandy,I just want to drop you a note to express how grateful I am that you talked me into purchasing the latest generation of hearing aids. I first thought it was not necessary but my wife convinced me to go forward....What a difference both in direct hearing as well as within noisy venues. I had the last hearing aids for five years...5 years to long as far as I am concerned.I would also commend your office in the after purchase customer care. As a company you are in thew business of selling your productr but what sets one company from another is the ongoing customer care and your asssociates are incredibly helpful and have taken "immediate" care of any problems or adjustments as necessitated, which I am very thankful for.I will definetly recommend your services to any friends that might in conversation say "what is that you said?" or "can you speak a little louder" as a frustrated me USED to do .You guys are great.....Rene Van Haren
Greg Tait
Greg Tait
21:23 31 Aug 18
I'm giving Mandy, and her crew 5 stars because thanks to them I have been able to comfortably wear my hearing aids for over a year now. My previous experience with hearing aids had been awful. I worked with a different company (who were meant to be top notch), but after 8 months of complete misery, I was finally sent to St. Paul's ENT clinic and diagnosed with full blown fungal infections (2 types of fungus). It took 14 months to clear everything up, and I was advised by the Dr. at St. Paul's not to try hearing aids for 2 years after that. When I was finally given the all clear to proceed my family doctor gave me the name of NexGen West Van as he'd other patients who had had good experiences there. That was June, 2017, it's now August 31st 2018, and I am a very satisfied patient of this clinic. Mandy and her crew are extremely knowledgeable, excellent problem solvers, and I feel completely confident in working with them. Janet
Gary Hudson
Gary Hudson
20:39 06 Jul 18
Mandy at NexGen hearing in west Vancouver has been great gave me my hearing test and paired me up with a perfect pair of hearing aids. She got me set up with the app on my iPhone and now I have complete control right from my phone this has been a great experience I didn’t know what sounds I had been missing till nowThank you Mandy
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Types of Hearing Loss

There are multiple types of hearing loss including sensorineural, conductive and often times a mixture of these. A hearing test at West Vancouver Hearing Clinic can determine the type and degree of hearing loss you may be experiencing. A hearing loss of 16-25 dB is considered to be very slight and is much the same as gently plugging your ears with your fingers. The next level is mild hearing loss (26-40dB) which can lead to not hearing the ends of words or sometimes missing shorter words entirely. With mild hearing loss it can be challenging to clearly hear a conversation when there is any significant background sound — and hearing aids are frequently suggested for this condition. Moderate hearing loss (41-55 dB) can make phone conversations a challenge and can cause up to a 50% deficit in the ability to understand someone talking beyond a 5-foot radius. This level of hearing loss often leads to feelings of seclusion and disconnection from those around you. If your hearing loss is more serious than any of these types, you could have a severe and even profound degree of hearing loss. Either of these can cause very detrimental lifestyle issues. Some individuals can experience high-frequency hearing loss (1500Hz-8000Hz). While conversations and most other sounds will be perceived as being loud enough, speech will still be unclear. Any significant amount of background noise will make the issue even more problematic. The more recent advances in hearing aid designs, such as open fit and receiver-in-the-canal, are helpful with high-frequency hearing loss. These models enable the lower frequency sounds to make their way into the ear canal as they normally would, while amplifying and enhancing the higher frequency sounds to help with speech clarity.