White Rock / South Surrey Hearing Clinic
The White Rock / South Surrey Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at White Rock / South Surrey NexGen Hearing can determine the nature and degree of your hearing loss. We offer free hearing tests, a 21 day no-money down trial, 90 day money back satisfaction guarantee and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level of professional hearing aid care at every level. We build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At White Rock / South Surrey Hearing Center we are delighted to be a part of this vibrant community, and look forward to meeting you!
Other Hearing Device Styles to Explore
IIC: Invisible In Canal
Invisible in the Canal or IIC hearing aids are a great option for many people who suffer mild to moderate hearing loss. IIC hearing aids give you a custom fit deeper in the ear canal, with a sleek, discreet profile that is not visible to others. If you have concerns about the ‘appearance’ and ‘perception’ of wearing a hearing aid, IIC is an effective solution. IIC hearing aids provide an efficient sound
CIC: Completely In Canal
If you are looking for a low-profile hearing but can’t use an IIC hearing aid due to moderate to severe hearing loss, Completely in Canal or CIC hearing aids may be the right option for you. While you may be considering other, more visible hearing aids, CIC hearing aids offer comparable sound quality and amplification ranging from moderate hearing loss to severe hearing loss. What’s more,
ITC: In The Canal
While these excellent hearing aids do have a few variations, there’s no mistaking their superior performance and sound amplification qualities. ITE or In-the-Ear hearing aids are a custom fit on the outside of the ear, while ITC (In the Canal) hearing aids are composed of a light plastic shell within the ear canal. Both ITC and ITE hearing aids are low profile, though ITC is the smaller and lower profile in
Meet Your Local Hearing Professionals
B.SC., M.SC., RAUD, RHIP
Melissa is a co-owner of NexGen Hearing in White Rock and has over 12 years of experience as an Audiologist. Melissa’s extensive training and experience originated in the UK, earning a bachelor’s degree in Audiology from the University of Bristol, and a Masters in Audiology from the University of Manchester. Melissa achieved industry recognition by earning the UK’s Audiologist of the Year Award in 2016. She is qualified to assess both adults and pediatric patients and is trained in cerumen management (ear wax removal).
Adam is a Registered Hearing Instrument Practitioner and co-owner of the NexGen Hearing clinics in White Rock and South Surrey. In 2015, Adam was drawn to NexGen Hearing by the company’s core values of integrity, customer care and quality service. Working in the hospitality industry for fourteen years, Adam learned that an emphasis on customer service is paramount for any successful business. As a resident of the South Surrey community, Adam volunteers for the Sunnyside Acres Heritage Society, and serves on the board of directors for the Seniors Come Share Society – two organizations working to enrich the quality of live for seniors living in the peninsula.
Meet Our Supporting Staff
Customer Care Representative
Maria Hicker is a well respected and experienced Customer Care Representative, specialising in high standards of quality care and clinic efficiency. Originating from Germany, Maria moved to Canada with her family over 10 years ago and has been working in health care ever since.
Free Hearing Test
If you have concerns about hearing loss, the best first step you can take is to get a hearing test. At NexGen Hearing, BC’s leader in hearing health, we provide free hearing checks. Our hearing tests include several measurements to assess type of hearing loss as well as the degree of severity. One of our BC-registered audiologists or clinicians will go through the test results with you, addressing (or ruling out) medically treatable causes of hearing loss as well as the rest of the findings with regard to the nature and extent of your hearing loss. They will also discuss hearing aids with you, including which style hearing aid would best suit your hearing loss and goals. (*exclusions exist, please check with us)
Hearing Aid Consultation
If you believe you are starting to experience hearing loss or degradation, we can help. For many people, hearing aids are a great way to correct untreated hearing loss and get back to a high quality of life. Whether you currently use hearing aids or have never had a hearing test, the expert audiologists at NexGen Hearing are here to guide you. We will meet with you, give you a free no-obligation hearing check and discuss your options. If it is determined that you need hearing aids, we will help you choose the most suitable option for your hearing loss, hearing goals, and budget. Book your free, no-obligation hearing check and hearing aid consultation at the NexGen Hearing today!
Hearing Aid Service & Repair
Even if you take good care of your hearing aids, odds are every now and again you will need to get them serviced and repaired. Let the expert audiologists and technicians at NexGen Hearing take care of your hearing aid repairs. In many cases, hearing aid repairs are covered by manufacturer warranty and come at no cost to you. In the event your hearing aids are no longer covered by a warranty, we will provide an up front estimate before we begin any work. If you believe your hearing aids need repair or servicing, book an appointment at your nearest NexGen Hearing clinic. We will discuss your hearing aid repair options and get them back to like new.
Frequently Asked Questions About Hearing Aids in White Rock/South Surrey
Will a hearing aid restore my hearing to normal?
A hearing aid will make it easier to hear, but cannot restore the natural function of your ear. Your hearing will be vastly improved.
How do I know if I need a hearing aid?
Here, at the NexGen Hearing Center in Abbotsford, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.
Our Abbotsford audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.
What style of hearing aid should I wear?
There are many factors that determine the style of hearing aid that’s right for you, including but not limited to factors such as your degree of hearing loss, size and shape of your ear and ear canal, and any special features that are required.
Your NexGen Hearing audiologist can recommend an appropriate style of hearing aid for you, get in touch today!
How much do hearing aids cost?
Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.
How long do hearing aid batteries last?
The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in relation to battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:
- Size 10: 3 – 7 days
- Size 312: 3 – 10 days
- Size 13: 6 – 14 days
- Size 675: 9 – 20 days
If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your Abbotsford hearing aid practitioner for additional details.