NexGen Hearing

Downtown Vancouver Hearing Clinic

Dr. Soltani has been practicing as an audiologist in the Vancouver Lower Mainland area for close to twenty years. He opened an audiology and hearing aid dispensing clinic in the existing downtown Vancouver location in early 2002 and then another three clinics located in Burnaby, Abbotsford and West Broadway. In 2011, Dr. Soltani rebranded his clinics to Mainland Hearing and shortly afterward, partnered with Marke Hambley, president and founder of Nexgen Hearing, expanding the Mainland Hearing locations to Kitsilano, North Vancouver, Squamish, and West Vancouver. In April 2016, the Mainland Hearing brand was amalgamated with it’s sister company NexGen Hearing, which has several locations on Vancouver Island and the Interior of BC. With further growth this year, NexGen Hearing has over 47 locations throughout BC to serve you better. Read More →

Schedule a *Free Hearing Test

*Exclusions to free hearing tests include: pediatric hearing tests, employment requirement testing and specialized testing requirements.

Clinical Services

Advance Audiological Diagnostic Assessment – Including conventional Audiological assessment, Auditroy Brainstem Response testing (ABR, for adult population only) Oto-acoustic emission, Conventional and multi-frequency impedance tests for the evaluation of middle ear function, Eustachian tube testing, Tinnitus Evaluation and management.
Hearing aids dispensing, counseling and aural rehabilitation.
Extended Wear Hearing Aid Fitting – Lyric is the first extended wear hearing device that is 100% invisible. It is comfortably placed in the ear canal by a Lyric trained hearing professional and can be worn 24 hours a day, seven days a week, for up to 4 months at a time.1 No surgery or anesthesia is required.
Vestibular assessments (referral to Otologist is needed).

Dr. Amir Soltani

Au.D., RAUD, RHIP

Dr. Soltani has been practicing as a clinical audiologist in the Vancouver Lower Mainland area for close to 20 years. He has also been a clinical instructor at the University of British Columbia (UBC) for over 10 years.

Full Bio

Dr. Soltani has trained several Doctors of Audiology and Masters Degree audiology students from Nova Southeastern University of Florida, University of Ottawa, and Dalhousie University in Nova Scotia. Dr. Soltani’s main clinical interests include hearing instrument fitting and counseling, diagnostic audiology, implantable hearing aid fitting and consultation, extended wear hearing aids fitting (Lyric), and electro-physiological and vestibular assessments.

Leah Bradshaw

RHIP

Before getting into hearing health care, Leah worked in many different industries such as marketing, tech support, management, graphics design and as a small business owner. Her well rounded life experiences have given her a versatile view on industries and people and a unique perspective on problem solving.

Full Bio

Her excellent customer service skills are based on personable, realistic approaches and a passionate dedication to helping others. Leah believes a smile is contagious, and laughter truly is the best medicine. Outside of work she enjoys many hobbies including painting, writing, meditation, and nature loving. Most of all she loves spending time with her adorable children Xavier and Skylar.

Dr. Navid Shahnaz

Au.D., RAUD

Navid is an Associate Professor of Audiology in the School of Audiology & Speech Sciences. He began his position at The University of British Columbia in July 2002. Before joining UBC he was an Assistant Professor of Speech and Hearing Sciences at University of Arizona.

Full Bio

He received his M.Sc (1996) and Ph.D. (2000) degree in Audiology and communication sciences and disorders from The School of Communication Sciences and Disorders, McGill University. During his residency at McGill University, he served as a faculty lecturer and clinical supervisor of audiology for 3 years. Before joining McGill University he was working as a clinical audiologist, instructor and researcher for six years at Tehran Medical Sciences University and in other private practice sectors in Tehran, Iran.

Location

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Frequently Asked Questions About Hearing Aids in Vancouver

How do I control my hearing aid?

There are different methods to control your hearing aid, one modern method is through your smart phone. Hearing aids with Bluetooth can connect to any Bluetooth compatible device such as phones, computers and more.

Talk to your NexGen Hearing Audiologist for more information on Bluetooth compatible models.

How do I know if I need a hearing aid?

Here, at the NexGen Hearing Center in Downtown Vancouver, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our Downtown Vancouver audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

What are the best hearing aid brands?

Choosing the right hearing aid brand is very important to ensure your device is a reliable, effective, and safe. The best brand for you is often dependent on numerous factors relative to your specific situation. There is no one best brand of hearing aid as each case is different. That being said, choosing a well known and trusted brand within the medical community is a good path to take for peace of mind. NexGen Hearing partners with only the highest quality hearing aid manufacturers in the world. Resound, Phonak, and Oticon are only a few of our partners dedicated to providing you with the best hearing possible. Consult with one of our NexGen Hearing audiologists to find out which one works best for you.

How much do hearing aids cost?

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the advancement of the technology used in each device. Affordable hearing aids as well as more expensive options come with different features. You can think of hearing aids as coming in levels of “gold, silver, or bronze.” If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aids features will give you more benefit. NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

How long do hearing aids last?

Typically a hearing aid will last 5 to 6 years, and with proper maintenance can last much longer. Hearing aids can be repaired or tuned over time as well, talk to a NexGen Hearing audiologist for more information.

Downtown Vancouver Client Reviews

NexGen Hearing

4.7

Laura Frazer

00:22 15 Jan 21

Very professional and excellent service from start to finish. Highly recommend!!Went back for a follow up appointment today and for the first time in a week I can hear properly from both ears. Couldn't be happier!

Dan Borzillo

23:34 07 Jan 21

I had a great experience here. Went in for a hearing test to make sure my ears were healthy. The front desk staff were friendly and made me feel welcome. The doctor that performed the hearing test was a positive person who put my mind at ease about the test. All went well and my hearing range was within the normal limits. I would definitely go back. Thank you!

Brooklyn Arts

22:56 09 Dec 20

Super friendly and professional front desk staff! The doctor for my appointment was right on time and so gentle! Will definitely be making this my new go to.

David Alexis

20:28 01 Dec 20

I am visiting my wife who lives in Vancouver part-time while she films the show ”Riverdale”. Unfortunately one of my newly purchased hearing aids failed. I must admit I was feeling overwhelmed at the thought of spending a month without being able to hear.All this to say. I found Nexgen on Google. I called and explained my delimma. They were able to get me right in, with in a couple of hours of my call. When I arrived the lady at the front desk could not have been nicer or more helpful? In the amount of time it took me to fill out the paperwork shed fixed the problem and sent me on my way. A extremely happy and relieved, satisfied customer.Thanks Nexgen!David

Susan Small

15:50 01 Dec 20

I must say that the service and staff at this location is stellar!! Leah is so experienced, professional also helpful.I can honestly say this is a 'people first' company. I'm thrilled with my results.

Sid Devaraj

20:21 25 Nov 20

Great service! Visited their clinic for cerumen removal and had the procedure completed in under a minute. Would definitely recommend.

Millie Wissar

23:43 24 Nov 20

I've been searching for a great place to take care of my ears since I'm a sound designer. I found it! The staff and the doctors are amazing. Highly recommend it!

Andrea Carolina Moreno

16:39 15 Oct 20

This is the best hearing clinic in Vancouver! A week ago I had an ear wax problem, which appeared overnight, and they found a spot for me the next day (my ear was clogged, and I was getting dizziness and headaches). I went there and the staff was kind and helpful. The procedure was quick and precise. My wax problem was fixed within seconds, and I walked out feeling an absolute relief. If you have a hearing problem, wax accumulation or just need a hearing test, this is the right place.300% professional 🙂

Saman Sorbi

05:47 12 Oct 20

The staff were friendly, doctors were professional doctors

Никита Вендель

00:55 31 Jul 20

Very professional and quick service

Trudy Austin

19:22 30 Jul 20

I have had very good, kind, and extremely professional help from Dr.Soltani and his staff at the clinic. My new hearing aids are such a huge improvement over the ones given to me by my previous consultants. No comparison! The hearing aids are perfectly set up to suits my specific needs and the difference is remarkable.Thank you very much.

Amy Sran

05:31 30 Jul 20

Dr. Soltani takes the time to answer all your questions without any judgement. Prior to receiving my first pair of hearing aids, 6 yrs ago, he was very patient & ensured I understood all there is to know. Then I took a chance & purchased my first pair. I was in complete shock....I realized I was missing out on a whole world of sounds I didn't know existed! Dr. Soltani and his staff are passionate at what they do. They are warm, patient & kind. I couldn't think to go elsewhere. They've been so loyal & committed at taking my hearingto the next level!

Ron Austin

19:01 25 Jul 20

Dr. Soltani has taken care of my extraordinary hearing requirements since 2010. I have asymmetrical 'severe/profound' hearing loss that seems to get progressively worse. Fortunately Dr. Soltani has stayed on the leading edge and has always been able to turn me back into a hearing-person by adjusting my h-aides for free and then deploying the latest technology when I need a replacement. I am now trying out a new demo pair of aids from Oticon. (It will be my third purchase from Dr. Soltani.) They are quite amazing. I can hear the birds sing, understand more conversation and have better sense of direction as to where the sound coming from. As h-aides are a major purchase, there is some risk involved. This clinic has been around for the long term and is a safe place to buy from.

Hafsa Echikr

19:34 17 Jun 20

They are absolutely amazing!! The entire staff is compassionate, patient, understand and very knowledgeable. They were able to help me ease the process as my situation was very complicated. They went above and beyond for me and it brought me to tears. I wasn't able to hold back my tears as I was extremely touched by these ANGELS. I would definitely recommend them to anyone

Kaj Eijlers

03:54 13 Jun 19

I love this place. After waiting wayyyy too long I decided to go in for a hearing aid, knowing full well that my ear is a clinical challenge after surgery and a permanently perforated eardrum I am 90% deaf on one side. Regular hearing aid domes were a no go, we tried - feedback and pain ensued given how sensitive my ear is to...anything. A custom mold was made, but alas that too did not work for my ear - the specialist didn't flinch and contacted the manufacturer to see if they could come up with an alternate design and sure enough they did. I've seen them many times in a short period of time and they were always willing to help on short notice and went out of their way to make things work for me. I love my newfound hearing and would recommend them to anyone :o)

Shawn Allard

18:40 12 Jun 19

A wonderful place. Dr Santori saw me right away to address sudden and severe hearing loss. His connection with a specialist to get an emergency appointment helped save my hearing. Am forever greatful. Its important if you have sudden hearing loss, that you get a hearing test done right away to rule out the more rare viral infection that if not treated can lead to permanent hearing loss.

A. Cihan

17:46 15 May 19

I was very fortunate to come across Dr Soltani at NextGen Hearing on Burrard St, Downtown after I visited my family doctor when I encountered problems hearing and had a continuous whistling/ringing sound in my right ear. My doctor was unable to find the cause and advised me to get a hearing test done and also send a referral to see an ENT, just to be safe. Being rather worried that my hearing was suffering, I was able to secure an appointment with Dr Soltani 3 days later and was I ever fortunate that I did! He encountered a sudden hearing loss on my right ear with 70% hearing loss, which had gone unnoticed with my regular doctor! The result was a shock to me! Throughout the test and after, Dr Soltani was very caring and helpful. Understanding the urgency of my problem he immediately took action to right my test report and to fax the result to both my doctor as well to the ENT specialist I was referred to, in order to expedite getting the treatment I needed. He was adamant in me seeing the specialist as soon as possible as you can lose your hearing permanently if it is not treated right away! Thanks to him and his persistence and support, I was able to see the specialist the next day and getting the necessary steroid treatment without delay. During the medical treatment, he continued to check in with me, being genuinely concerned about my well -being. After 3 weeks of steroid treatment, I returned to get another hearing test done with Dr Soltani and we were both amazed that my hearing had returned to its full 100%, which is not always a guarantee!I highly recommend Dr Soltani to anyone that needs help with their hearing and getting the necessary care. He has gone above and beyond any health care specialist I had previously dealt with and remain very grateful for his sincere efforts.As of my experience I recommend anyone who ever experiences a whistling or ringing noise in their ear or both ears to go and immediately get a hearing test done. If I would have waited to see the ENT specialist, which can take about 1 month to get an appointment, I truly believe that my hearing would have not returned the way it did.Thank you once more to all the staff at NexGen Hearing Clinic and especially to Dr. Soltani for his exceptional and professional care.

Lolita Aaron

18:08 18 Apr 19

I have had the pleasure of working with Dr Amir Solani for many years -spanning quite a few generations of hearing aids- and have never been disappointed with the quality of service and care provided by Dr Soltani and his staff. This is a very well organized and efficient clinic, that unfailingly gives of its best- which is very good indeed. Dr Soltani is himself an expert within the field , himself a teacher, and is furthermore pleasant, courteous and caring, aside from being knowledgeable and eminently trustworthy. His commitment to his patients and his integrity are exemplary.I have no hesitation in wholeheartedly recommending him to friends and family

Noke Hazlewood

13:55 17 Apr 19

Nexgen is always the audiologist clinic I will recommend to everyone. I have been their patient since I first arrive Vancouver 10 years ago. Dr. Amir Soltani (audiologist) is very knowledgeable, Lan Nguyen (RHIP) is so helpful. They both provide supports almost immediately for all your hearing aids problems and fix it right away...

Stan Lubin

04:52 07 Apr 19

Extremely kind and helpful. I was referred to Dr Soltani by my audiologist out of town, and he took me at short notice, examined me very thoroughly and was able to get me an appointment with an ENT specialist almost immediately. I am extremely grateful to him. Jean

Think Centre

04:26 25 Mar 19

I have been NexGen Hearing’s patient for over 10 years. The clinical service and overall patient care has been consistently fantastic, extremely helpful, responsive, knowledgeable and professional. I really appreciate that Dr Soltani always listens carefully and patiently to my description of what I hear and what I don’t hear, discusses with me the options related to a variety of hearing aids on the market, and lets me consider and try them. NexGen Hearing’s professional and support staff truly care about their patients and work very hard to help them hear better. I would recommend them most strongly to anyone who has trouble hearing.

Larry Jacobson

18:09 17 Jan 19

I have been a patient at this cleaning for about 10 years or such and I would not consider going anywhere else. The front line staff are accommodating as possible and you know they will do their best to book an appointment that meets your needs. The audiologist team is second to none and the service you receive post purchasing the hearing aide(s) . I had a few issues with my fitting and they solved those issues .They have serviced the hearing aid on a few occasions and the moist recent fit me with a hearing bud molded to my ear. They also periodically upgrade the software in your hearing aid so you always have the latest technology. II know from personal experience online aids are cheaper but the service is de facto non existent . I highly recommend the Burrard and Davie Nexgen if you think its time to try a hearing aid

tom donaghy

11:39 07 Feb 18

Very professional staff curteous polite helpful

Steve Courneyea

21:23 04 Jan 18

If you think your hearing needs testing these are the people to see, helpfull and honest

POURAN GOLSHANI

21:58 21 Dec 17

Kind people. Perfect and on time job done.

Elaine Shaver

15:48 30 Aug 17

Was visiting from out of town, and staff were terrific at fitting me in and helping me immediately with a hearing aid problem. They couldn't have been more helpful and kind!

Horrora Gorealis

02:20 11 Jul 17

Phenomenal staff who put up with me on a semi-regular basis. If your molds don't fit, they will make them fit...or possibly die trying. I adore the staff and will never go to another audi office, ever.

Maureen Matthews

01:05 29 Sep 16

I have had excellent service from Taryn Fontana who always goes the extra mile for me in her manner and concern. She saved me a trip downtown from Port Moody by mailing me much needed batteries. In person she always has a cheery smile and makes you feel a very special and welcomed customer. Her front line attitude is so important to first impressions of the company. Do not lose her!

Jill Schroder

23:50 03 Aug 16

Full on praise for NexGen (ormerly Island and the Mainland Hearing). I've been with them for over 10 years. The service is excellent, personal, caring, professional. All the practitioners I've worked with were great, and the front desk people are also most helpful. You can get an appointment when you need it very quickly, compared to other places I've been.

Next Reviews

Types of Hearing Loss

There are multiple types or levels of hearing loss that can include sensorineural, conductive and often times even a mix of these. A hearing test at Vancouver Downtown Hearing Clinic can detect if you or your loved one are suffering from any hearing loss, and what the nature and degree of that loss might be. A hearing loss between 16-25 dB is considered minimal and is much the same as gently plugging your ears with your fingers. The next level, Mild Hearing Loss (26-40dB), can lead to missing the ends of words or not hearing shorter words at all. Even Mild loss can make it challenging to separate speech from background noise, and listening devices are advised. Moderate Hearing Loss (41-55 dB) can cause problems with phone conversations and result in a 50% decrease in the ability to understand speech from more than five feet away. This level of hearing loss can cause many to experience feelings of isolation and disconnection. If symptoms are more extreme than any of these, you could be suffering from Severe or perhaps Profound degrees of hearing loss, either of which can cause significant quality of life issues. In addition to all of the above, many individuals also experience High-frequency Hearing Loss (1500Hz-8000Hz). With this condition speech and most other sounds will seem loud enough, but speech will still not be clear and background noise will only make it worse. The most recent styles of hearing aids, including open fit and receiver-in-the-canal, are very good solutions for High-frequency loss. These designs enable the lower frequency sounds to enter the ear naturally, while amplifying and enhancing the higher frequency sounds, improving the clarity of speech significantly.